Current status of the Ning Platform is always available on the Ning Status Blog.

Notice of 2016 Storage Limit and Pricing Plan Changes

We appreciate your business and the opportunity to bring social media services at competitive rates.  However, like all companies, we face increases in costs each year.  We have a percentage of uniquely successful customers with large numbers of memberships that require the storage and delivery of large amounts of content.  As a result, it has become necessary to increase rates on those networks requiring larger storage space on our servers.  

In order to continue providing the best service to our top tier customers and our network as a whole, we are compelled to adjust our subscription plans in 2016 to address the increasing costs associated with maintaining our Ning infrastructure. As a result, we are taking the following actions:

  • Instituting a 100,000 membership cap and a 500 GB data storage limit on the Ning 2.0 Pro plan
  • Instituting a 10 GB data storage limit on the Ning 3.0 Basic plan
  • Instituting a 50 GB data storage limit on the Ning 3.0 Performance plan
  • Instituting a 100 GB data storage limit on the Ning 3.0 Ultimate plan
  • Implementing a new tier of subscription plans to support our top tier networks

As of January 1, 2016 the new subscription plans will go into effect for both Ning 2.0 and Ning 3.0 networks and our subscription plan structure will be as follows:

Ning 2.0 

Mini

Plus

Pro

Business Plus

Corporate*

Price  (Monthly)

$2.95

$24.95

$59.95

$500

$1,000

Price (Annually) $19.95 $239.90 $599.90 $5,000 $10,000

Member Limit

150

10,000

100,000

100K - 1M

1M ­ 1.5M

Storage Limit

1 GB

10 GB

500 GB

501 GB - 1 TB

1 TB - 3 TB

 

 

Ning 3.0

Basic

Performance

Ultimate

Business Plus

Corporate*

Price  (Monthly)

$30

$59

$119

$500

$1,000

Price (Annually) $300 $588 $1,188 $5,000 $10,000

Member Limit

1,000

10,000

100,000

100K - 1M

1M ­ 1.5M

Storage Limit

10 GB

50 GB

100 GB

101 GB - 1 TB

1 TB - 3 TB

 

*In the event these limits are exceeded, custom pricing shall be negotiated.

We’ve begun reaching out to the Network Creators of the largest networks and will continue to reach out to Network Creators currently exceeding either the storage or member limits in the coming months.  If you have not received an email from us regarding your network's member count or storage, you do not have to select a new plan.

For those who have received an email, you will have the following options:

  1. Elect to continue your Ning subscription under one of the new plans. The new plan will go into effect on the date specified in the email you receive from Ning, and your monthly invoice will reflect the new rate.  Your plan will renew monthly until canceled (you can reference our cancellation policy here: http://www.ning.com/billingpolicy/).  Previous annual plans will be credited for the amount of any unused portion. Payment for the new plan will be collected from the default payment method associated with your account.
  2. Elect to remain on your current plan, removing members or content to remain within your plan’s stated limits.  Removing inactive members and their content will lower your network’s member count and storage space on our servers.
  3. Elect to cancel your Ning subscription. If you elect to cancel your subscription, you may do so at any time before the date specified in the email you receive from Ning.  (You can reference our cancellation policy here: http://www.ning.com/billingpolicy/). Annual plans will be issued a prorated refund for the unused portion of your subscription. 

Prior to canceling your membership, you may contact Ning customer support to assist with archiving your network’s content.

Please notify us of your election to continue your subscription under the new plan or to cancel it by replying to the email address contained in the email by the specified date.  If we do not receive your election by the date specified in the email, we will deem your membership cancelled and will terminate your membership effective the specified cutoff date.

We regret having to take these actions, however, we have no choice in order to maintain the Ning service for our members. We appreciate and thank you for your understanding in this matter.

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Replies

    • Because they themselves do not know whats exactly going on  or how to answer.

      I dont think   the big wig  or the head who made this decision thought things all the way through

      My opnion.

      I know I had admins concerned 

      41.59 GB (416%) of 10 GB used I dont know what this means am I still under 10 gb  

      I have not gotten an email woosh  but I am concerned Id have blogs going back 20010 6.00 pics around 500 members for my 2.0 community

    • NC for Hire
      I put together a list of platforms where migration might be possible. Hope it helps a little.
      http://www.sweetpotato.me.uk/ning-alternatives-the-best-options-for...
      SP
      • Here is another one to add to the list http://grou.ps/home/tour
        • NC for Hire

          Grou.ps is a non starter. Just see below.

          SweetPotato and Garfield policing the forums. SweetPotato and Garfield . . . sounds like a cartoon buddy show.

      • most is some kind of cost spruz is free but the platform  in some ways not as good as Ning 2.0 LOL   Although for some it works really well

        • NC for Hire
          Spruz is definitely a curveball option. Sadly, if you have zero budget you might struggle -:(
      • Only thing I am on tight budget I cant afford   300-200 a month even to begin a one time ugh let mesee your list though

  • our site is cracking up! not knowing what is going on with your charges! Would a Ning Admin Representative, Please Participate in this Forum!

    • NC for Hire

      "If you have not received an email from us regarding your network's member count or storage, you do not have to select a new plan."

      I was concerned myself and opened up a support ticket and got a response similar to the one above. I have it in writing and I even advised Ning to post something unless they would like to get a lot of end of the year emails with people not being sure about whether their network's pricing would change. I would say Ning has participated already and if you feel it's not enough you may want to open up a ticket and contact them directly which I feel is a much better recourse than posting here. However, I feel you don't even need to because they have already stated if you haven't gotten an email you should not expect anything to change.

      • I agree with you in principle, but what I think the concern here is the ease to miss an e-mail, such as being sent to a spam folder. In addition, the cost of missing such an e-mail is quite prohibitive for most creators. Even if their cost will remain the same, the lack of platform updates from Ning increases their preoccupation with miscommunication and sudden price hikes. I read the post as you have suggested above this comment and still felt this unease, since they have put credit card on file and can charge any fee before going through a lengthy rebate process that might not result in a credit to their credit cards.
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