Current status of the Ning Platform is always available on the Ning Status Blog.

Announcements from Ning

Price Increase Rollback

Since coming under new management, we’ve spent time reviewing all the feedback you’ve given us about the price increase here on Creators, in tickets, and in call notes.  We’ve heard you loud and clear!  So we’re pleased to announce that we are not proceeding with the increases for Ning Plus and Pro nor are we discontinuing grandfathered Ning Mini networks at this time.  

Instead of spending time working on the legwork leading up to a price increase, we’d rather get back to working on bug fixes and new features.  Please take a look at the FAQs below.  They should answer any questions you have about this, but please don’t hesitate to reach out if you don’t see your question answered below.

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I canceled my Ning Mini subscription in anticipation of the October 1st deadline.  Can I reactivate it?
Yes!  While we no longer offer new Ning Mini subscriptions, we’re happy to reinstate or create new subscriptions for Network Creators who canceled previously grandfathered plans.  Simply call our billing team or submit a ticket here to reactivate your network.

I was on Ning Pro but downgraded to Plus in anticipation of the increase deadline.  How do I upgrade back to Pro?
Simply give our billing team a call or submit a ticket from the Dashboard of your network to request plan change.  Once your request is processed, your plan change will take effect immediately.  A credit for the unused portion of your service term will be applied to the new invoice generated by the plan change.

I switched from monthly to annual billing in anticipation of the increase.  Can I go back to monthly billing before next year?
Yes!  While we don’t normally allow downgrades from annual to monthly billing before the end of the annual service term, we’re making an exception in this case.  If you submit your request to us to switch from annual back to monthly billing by November 1, 2016, we’ll change your plan from annual to monthly, effectively immediately once the plan change is processed.  You’ll be charged for annual service from the date of your previous plan change through the date your billing is changed and then from that date through then end of your next bill cycle for monthly service.

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Replies

  • Thank you!

  • It would be really great if the present owners had a member of staff who was liasing here with us on Creators. This used to happen - there were several - and then a decision was taken that there would be no further interaction on Creators. Maybe the staff members found it too stressful to be subjected to regular complaints - and I can understand that - but there were some very nice, upfront, generous Ning staff who communicated quite freely here, and it would be nice to see something like that again. These big corporate announcements are great when they go our way - and this one has - but the feeling that there is a human being interacting with us, even on the small stuff, and even though we know they are not omnipotent and cannot grant us all our many wishes, is very reassuring. Maybe something that could be considered?

    • I HOPE SO TOO...REALLY USEFUL

  • Ning, my hat is off to you for making the right decision on rolling back the price increases. Now let's work together to build strong networks and let's communicate fairly, honestly and in a timely manner. All of want to be successfully and this starts with your success in offering us your best platforms, great technical genius and up-to-the-date apps and programs in conjunction with respectful communication with us "your paying customers". Maybe 2017 can be our best year yet! The ball is in your court.

  • YES! thank you!

  • Who is the new owner of Ning ?

  • Great news; thanks!

  • Ok so allot here are still Leary rightfully so.. so would ask NING if they do intend on ever side swiping us with new rate fees give more time then last time.. and try to be more reasonable at least we understand over head cost .. some don't even know the true set up for servers that it takes to run these sites. or how many there actually are.. so we do understand.. but doubling prices was well beyond the means.. don't bite the hand that feeds you $$$$

    jus sayin.. all good for now.. leave my 2.0 alone also its running just fine lol

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