Current status of the Ning Platform is always available on the Ning Status Blog.

Price Increase Rollback

Since coming under new management, we’ve spent time reviewing all the feedback you’ve given us about the price increase here on Creators, in tickets, and in call notes.  We’ve heard you loud and clear!  So we’re pleased to announce that we are not proceeding with the increases for Ning Plus and Pro nor are we discontinuing grandfathered Ning Mini networks at this time.  

Instead of spending time working on the legwork leading up to a price increase, we’d rather get back to working on bug fixes and new features.  Please take a look at the FAQs below.  They should answer any questions you have about this, but please don’t hesitate to reach out if you don’t see your question answered below.

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I canceled my Ning Mini subscription in anticipation of the October 1st deadline.  Can I reactivate it?
Yes!  While we no longer offer new Ning Mini subscriptions, we’re happy to reinstate or create new subscriptions for Network Creators who canceled previously grandfathered plans.  Simply call our billing team or submit a ticket here to reactivate your network.

I was on Ning Pro but downgraded to Plus in anticipation of the increase deadline.  How do I upgrade back to Pro?
Simply give our billing team a call or submit a ticket from the Dashboard of your network to request plan change.  Once your request is processed, your plan change will take effect immediately.  A credit for the unused portion of your service term will be applied to the new invoice generated by the plan change.

I switched from monthly to annual billing in anticipation of the increase.  Can I go back to monthly billing before next year?
Yes!  While we don’t normally allow downgrades from annual to monthly billing before the end of the annual service term, we’re making an exception in this case.  If you submit your request to us to switch from annual back to monthly billing by November 1, 2016, we’ll change your plan from annual to monthly, effectively immediately once the plan change is processed.  You’ll be charged for annual service from the date of your previous plan change through the date your billing is changed and then from that date through then end of your next bill cycle for monthly service.

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      • We looked at both, we just thought SE might give us more customization in the long run. The levels of control over there are totally different, more precise, and do take time to get used to. Not sure how it's set up on JR. You're liking it so far?

        Also.. if you're thinking of porting your content and haven't yet, there are definitely things to be aware of before you do so. There were things we thought we'd retain which were lost in the migration... mostly which are shortcomings of the Ning archival tool. It's a process. :)

        • Edana yes, comparing platforms definitly something worth doing a little homework on .I so far think SE and JR comparible just diffrent. I dont mind taking a little time to learn the ropesif it will save my site.Both can SAVE/import your content from a ning2!  I did find this brand new comparison page which tells us what ning content can be migratedto the other main platforms that are capable of importing a site.LOTS of good info over there on that site,saved me a bunch of headaches for sure!  What i dont want to do is ..nothing.

  • Too little too late

    I have already canceled my network, deleted files removed topics and pages and signed up with socibd.com

    Not only have they been accommodating, the service has been personal and quick to help me transition my network to their site.

    Over the last few years, it has been a panic over the new version of ning and as I did the test network, I already knew it would be far too advanced for many of my members. So many times I would ask questions and not get any answers. I don't imagine things will be any different now.

    I am happy at socibd.com and most of my members are able to figure things out on their own. I look forward to rebuilding my site with more support in a few short weeks than I ever got here at ning.

    • this^

  • That is great news!

  • Nice!

  • No price increase, no networkaccess. Not sure that's a good deal.

    • I've been on hold with tech support for 2.5 hours.  I'm going to keep the speaker phone on until I get a voice ...  

      • "hours"?  lol  Man, you win the patience award.  lol

        • Well I finally gave up - 4.5 hours in.  The piano music was nice but after awhile anything will run its course and become annoying.... I do hope someone is home there and someone cares. 

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