Current status of the Ning Platform is always available on the Ning Status Blog.

Update to Product Roadmap and Communication Changes

Thank you for your patience over the past several weeks. As you know, we closely follow and appreciate the feedback you share on Creators, and we’d like to make a couple of important announcements related to your posts. 

First, regarding the product, the team has been working over the last several months on re-architecting and re-developing a new Activity Feed for Ning 3.0. The new Activity Feed will include the addition of statuses and more embeds based on pasting links into the status field. This isn’t everything that the team is working on but the most significant short term new capability. We are planning to release this feature in July.

We also wanted to address the downtime that some of you experienced on May 26th and 27th. After the scheduled maintenance on Monday to update a group of servers, we discovered that some of the backup servers were malfunctioning. We've corrected this and have changed our operating procedures to prevent this from happening again.

On the communication side, based on several factors including resources and priorities, we have made the decision that we will no longer be involved in providing day-to-day support and feedback through the Creators community. Communication from the Ning team needs to be focused on product capabilities and new releases and other general announcements such as this one. Our team is focusing on expanding some of the planned features that we already have in development. Once we have more information to share with you, we will do it here. 

Please continue to use this community as a productive place to have conversations about how to build, grow, and manage Ning Networks. We will continue to provide technical support through tickets and phone. As always, phone support is available to those with networks on Pro, Performance and Ultimate plans. Our technical support team is available Monday to Friday from 9 am to 5 pm PST. 

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    • I absolutely agree with you, my site has gone downhill since moving to 3.0, there is hardly any activiy there at all.....I am very sad about the whole thing now and I really have tried to make it work....

      • I wish I had stayed with 2.0 apparently Ning have re-opened support for the old platform.....

        • Re-opened? They never stopped supporting (fixing) 2.0 as long as there are lost of paying customers still on 2.0.

          Don't mistake this as meaning Ning will continue 2.0 for long amounts of time into the future.  They have not said they would continue 2.0 for any named amount of time- they simply said they were temporarily halting the processing of migrations from 2.0 to 3.0 right now until they improve the migration process, and that because of that there was currently no 'deadline' by which everyone had to migrate.   Frankly it doesn't say much beyond what they've already been saying for a long while now, except that they stopped processing migrations until they make the process better.

          • I stand corrected Strumelia......all I know is I wish I had stayed put, I really do, my site is dying a slow painful death!

            • I'm really sorry to hear that Mystic. Wish I could help.

              • Yeah, I feel like I am fighting a losing battle, yet still I hang in there hoping ning will up their game and make things better! 3238330?profile=original

    • Complaint to  Nings's parent company Mode Media Corporation

  • I just stumbled upon this

    It's from May 2014.

    https://vimeo.com/94229337

    Sad, but hardly surprising.

    It's a Ning webinar laying out what to expect for migrating from 2.0 to 3.0.

    For some truly cringe worthy content, make yourself some popcorn, then skip the first half hour of semi-competent software demo and pep talk ...and begin listening closely from the 30 minute mark on (if you can bear it), where they start addressing customer questions and concerns, ...including deadlines, why there is a lack of features, the small team they have, that infamous Feature Request Customer Survey (which they again state they will release the results of "next week").   All kinds of weird circular babble of why they are doing things this way, and mentioning things never followed through on.  (incidently I believe both parties have since left ning.)

    No offense intended, but...it reminds me of a youtube makeup tutorial, complete with crappy microphone and "Uh, like, um, actually..."

    I just downloaded the whole priceless video, and anyone interested should as well..while they can...it's a fossil record.  I can't believe they "uh, actually," put this out thinking it would inspire customer confidence.

    • Well, maybe this means that we won't have to migrate after all?  I'm PRAYING that I can leave my site the way it is forever, so that I don't have to lose features and interrupt my customers' service.  

      • Nothing is forever though.  Though Ning is currently still supporting Ning 2.0, as the platform continues to age there will be things that have trouble functioning (already having trouble with newer IE browser, tablets/phones/laptops, and more)...and even Ning tech support won't be able to resolve some of these problems.  Ning 2.0 is no longer being improved or developed...just patching holes as they develop...but eventually it just won't be compatible with modern web use habits and standards.

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