Thank you for your patience over the past several weeks. As you know, we closely follow and appreciate the feedback you share on Creators, and we’d like to make a couple of important announcements related to your posts.
First, regarding the product, the team has been working over the last several months on re-architecting and re-developing a new Activity Feed for Ning 3.0. The new Activity Feed will include the addition of statuses and more embeds based on pasting links into the status field. This isn’t everything that the team is working on but the most significant short term new capability. We are planning to release this feature in July.
We also wanted to address the downtime that some of you experienced on May 26th and 27th. After the scheduled maintenance on Monday to update a group of servers, we discovered that some of the backup servers were malfunctioning. We've corrected this and have changed our operating procedures to prevent this from happening again.
On the communication side, based on several factors including resources and priorities, we have made the decision that we will no longer be involved in providing day-to-day support and feedback through the Creators community. Communication from the Ning team needs to be focused on product capabilities and new releases and other general announcements such as this one. Our team is focusing on expanding some of the planned features that we already have in development. Once we have more information to share with you, we will do it here.
Please continue to use this community as a productive place to have conversations about how to build, grow, and manage Ning Networks. We will continue to provide technical support through tickets and phone. As always, phone support is available to those with networks on Pro, Performance and Ultimate plans. Our technical support team is available Monday to Friday from 9 am to 5 pm PST.
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Very important: Please include Videos as part of NING 3.0 . We have 6 NING Communities running. By far the Videos are the most popular. We use the NING Communities mainly as Video Platform. It is so important that this feature will be transported to NING 3.0 also - and of course that all our Videos will be transported to NING 3.0. There is no need for uploading Videos to NING, but to have this Video feature for embedded Videos. Thank you!
Complaint to Nings's parent company Mode Media Corporation
Keep fighting it; a TOS does not completely dismiss them from liability for selling a platform that is not at all what was promised. When you deal with the attorney general you need to get all the documentation you can (ie: Ning's own posts etc (anything and everything you can put together) showing what they promised, the features and the timeline in which they promised it etc.) and submit that to the Attormey General. A TOS is not a free pass for taking people's money for a working platform and instead giving them an incomplete one (that's actually considered fraud by many standards).
T.O.S does give them free a pass to do what they want. thats why its important to read the Tos before you sign up for anything, when we Agreed to nings TOS (specially that bit where it says " they can discontinue the product at any time and/or stop development at any time " ) we agreed to that which is why the attorney general cant touch them.
This is why Ning/Glam/Mode are so arrogant and sure of themselves and ignore all clients concerns, Its simply because we dont have a leg to stand on legally and if you are waiting for them to Morally do the right thing because of responsibility to its money paying clients , then, well....
I wouldn't hold your breath,,
No, agreeing to a TOS which says we accept the platform as is...is NOT the same thing as advertizing a product and promising certain features and then not delivering...ever. That's false advertising and fraud, so that's different than a TOS agreement. There are federal rules about consumer fraud practices that override TOS issues I believe.
From an Attorney's Website at this link
As discussed on this website regarding false advertising and labeling, the seller of merchandise or services who falsely represents product content or source faces significant civil and criminal liability in this state.
On a broader front, both the Legislature and the courts have prohibited an entire range of actions generically called “deceptive trade practice” which is often nationwide defined as an activity in which an individual or business engaged in that is likely to mislead or lure the public into purchasing a product or service. False advertising and odometer tampering are two examples of deceptive trade practice. Deceptive trade practices are considered an offense against the general public and can be accorded by law special enforcement status.
CALIFORNIA LAW – FALSE ADVERTISING
Independent liability may also exist under California Law, Business and Professions Code § 17500, which prohibits false or misleading statements generally. It is a broadly written, liberally interpreted statute that makes individuals and companies liable for an unlimited manner of false or misleading statements. Violation is criminal. “Any violation of the provisions of this section is a misdemeanor punishable by imprisonment in the county jail not exceeding six months, or by a fine not exceeding two thousand five hundred dollars ($2,500), or by both that imprisonment and fine.”
In addition to possible criminal liability, the party may be liable under the California Civil Code, and common law, for fraud.
These changes etc were promised and came about after Glam purchased them not before - they were purchased 4 years ago in 2011.
Trust me, I completely understand that attorney's cost money but there are attorney's out there that will work on a percentage basis, however realistically it would likely take a class action suit that would pay out heavily to have one take a case on that basis.
Not only bring your own food, but bring your own chef and waiters as well, in the form of code tweakers, ning-for-hires, and 3rd party software solutions.
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