Current status of the Ning Platform is always available on the Ning Status Blog.

FORUM

Our last newsletter, emailed fortnightly, was only received by some members of our network. It looks as if those who did not receive it all used Virgin Media for their mailer, but ordinary notifications are received ok by these people, so the problem is only with broadcast messages. Any suggestions for how to deal with this?

A more longstanding problem with broadcast messages concerns any images included in them - these will only be displayed in the email if they are stored on an external server. Those on the Ning server are not displayed!  If you click on the image place-saver in the email, you get the message 'Permission Denied'. (the image displays ok on the Broadcast message page).

Many thanks for any suggestions.

You need to be a member of Ning Creators Social Network to add comments!

Join Ning Creators Social Network

Email me when people reply –

Replies

  • Hi there!

    The broadcast messages and regular notifications could be sent from different mailing servers, and the IP for broadcasts could be blocked for some reason on the side of Virgin Media. In order to make sure it's necessary to make sure that the IPs which starts from 208.82.16.* are not blocked on their side anyhow.

    The second issue you have mentioned is related to the new storage functionality and as far as I can see your network has been already included in the bug report. So when the changes to the storage logic would be made we will inform you about this via email.

    Best regards,

    Ning Team.

    • Many thanks for your explanations, Kyryl. I will check the first issue out (and it was useful to have the second one clarified).

       

      • Virgin Media say that these IP addresses are not blocked by them.

         

        • Sorry, I've just spoken to somebody else at Virgin Media who gave me a totally different story. It'll take a week for them to check if the IPs have been blocked.

           

          • Hi there!

            Thanks for keeping us informed, please let us if there is any help needed from our side.

            Best regards,

            Ning Team.

This reply was deleted.

Announcements

 

Some interesting articles related to community management, digital marketing etc. could be found in our digest. Don't hesitate to leave a feedback so we would know that we should continue :-)

Latest Activity

Hugh replied to Hugh's discussion
Who Owns Ning Now?
"It's odd isn't it. A very short answer from Ning Support would do the trick for me. "
4 hours ago
Hugh replied to Hugh's discussion
Ning Failures Continue to Mount up
"Thanks Anastasia. I do hope you're able to get a fix soon. 
(By the way, I never get any notificati…"
4 hours ago
Hugh replied to Hugh's discussion
Ning Failures Continue to Mount up
"Should anyone else stumble across this thread when looking for an answer about randomly rotated pho…"
4 hours ago
Scott Bishop posted a discussion
Why is it that when members upload videos from Youtube via url or iframe it just shows the thumbnai…
5 hours ago
⚡JFarrow⌁ replied to Fabricio Giugni's discussion
Css code help please
"in order to relocate your Like button you would have most likely had to install some javascript int…"
8 hours ago
⚡JFarrow⌁ replied to Hugh's discussion
Who Owns Ning Now?
"I believe the last company i heard about was called Ning Interactive but that has been a while.."
8 hours ago
Sir Gissachance liked Anastasia_Ning_Support's discussion Welcome Landing Page Builder
8 hours ago
Naveen Jain replied to Hugh's discussion
Who Owns Ning Now?
"Surprised that there is no response."
9 hours ago
Naveen Jain posted a discussion
Hi, I need to set up conversion tracking of my website https://culytics.com/ . for this purpose I h…
9 hours ago
Tony19 replied to Greg Pond's discussion
Ning help = No help. On the way out?
"Ciao Anastasia. 
Anche sui miei network c'è lo stesso problema. E' impossibile caricare le foto:
"S…"
12 hours ago
Anastasia_Ning_Support replied to Hugh's discussion
Ning Failures Continue to Mount up
"Hello Hugh!
The issue with photo upload is already in the process of solving, so I believe the fix…"
16 hours ago
Anastasia_Ning_Support replied to Greg Pond's discussion
Ning help = No help. On the way out?
"Hello Greg! 
Please let me express my sincere apologies. 
I see that the list of the recent issues…"
16 hours ago
More…

Meanwhile, you can check our social media channels