Current status of the Ning Platform is always available on the Ning Status Blog.

FORUM

Our last newsletter, emailed fortnightly, was only received by some members of our network. It looks as if those who did not receive it all used Virgin Media for their mailer, but ordinary notifications are received ok by these people, so the problem is only with broadcast messages. Any suggestions for how to deal with this?

A more longstanding problem with broadcast messages concerns any images included in them - these will only be displayed in the email if they are stored on an external server. Those on the Ning server are not displayed!  If you click on the image place-saver in the email, you get the message 'Permission Denied'. (the image displays ok on the Broadcast message page).

Many thanks for any suggestions.

You need to be a member of Ning Creators Social Network to add comments!

Join Ning Creators Social Network

Email me when people reply –

Replies

  • Hi there!

    The broadcast messages and regular notifications could be sent from different mailing servers, and the IP for broadcasts could be blocked for some reason on the side of Virgin Media. In order to make sure it's necessary to make sure that the IPs which starts from 208.82.16.* are not blocked on their side anyhow.

    The second issue you have mentioned is related to the new storage functionality and as far as I can see your network has been already included in the bug report. So when the changes to the storage logic would be made we will inform you about this via email.

    Best regards,

    Ning Team.

    • Many thanks for your explanations, Kyryl. I will check the first issue out (and it was useful to have the second one clarified).

       

      • Virgin Media say that these IP addresses are not blocked by them.

         

        • Sorry, I've just spoken to somebody else at Virgin Media who gave me a totally different story. It'll take a week for them to check if the IPs have been blocked.

           

          • Hi there!

            Thanks for keeping us informed, please let us if there is any help needed from our side.

            Best regards,

            Ning Team.

This reply was deleted.

Announcements

 

Some interesting articles related to community management, digital marketing etc. could be found in our digest. Don't hesitate to leave a feedback so we would know that we should continue :-)

Latest Activity

Rae updated their profile
14 hours ago
Anne-Marie Byrne updated their profile
16 hours ago
Annabel Gregory replied to Annabel Gregory's discussion
Our website is blocked
"Well yes, I assumed it had something to do with certificate renewal. Can't Ning get it renewed auto…"
22 hours ago
George H. Compton IV and Oriel are now friends
23 hours ago
⚡JFarrow⌁ replied to Bizz ( John )'s discussion
Liven Up Your Sub Tabs With Headings Updated: Full Code Added For All Colours 05-02-17
"Did you leave again?  Your site doesn't seem to be up anymore"
yesterday
⚡JFarrow⌁ replied to GUICHARD's discussion
Need someone to create a widget
"So you basically want to be able to create training modules on your site?  Ill send you my contact…"
yesterday
Kos replied to Kyryl_Ning_Support's discussion
Facebook integration. Instructions
"Suzie's site has been experiening Facebook problems as well but it seems intermitent and not on a c…"
yesterday
⚡JFarrow⌁ replied to Kyryl_Ning_Support's discussion
Facebook integration. Instructions
"I keep getting the following errors

 

and there is nothing in the instructions on how to handle t…"
yesterday
⚡JFarrow⌁ and Oriel are now friends
yesterday
Anna_Ning_Support replied to Fabricio Giugni's discussion
Anything will get change on Ning right now?
"Hello, Fabricio!
We do understand your frustration. The feedback you provided us with is already re…"
Monday
Anna_Ning_Support replied to Suzie Nielsen's discussion
SSL on Ning 2
"Hello, Suzie!
We checked your site https://theconstitutionalconservatives.com/ and it is shown as t…"
Monday
Anna_Ning_Support replied to Kevin Acosta's discussion
need help - - unable to create a new ticket for Ning Support
"Hello, Kevin!
We do apologize for this inconveniences and already cleared something on our end.
Ple…"
Monday
More…

Meanwhile, you can check our social media channels