Changes on facebook, and new instructions how the app should be set up

[Kyryl_Ning_Support]

Hi there!

I guess you all aware about the last news regarding the facebook and data leak. Because of that, they are making the usage of the API more strict, that is why please check the updated instructions how the Facebook login APP should be created:

1. Please follow this link to Facebook
2. Please press "+Add New app" at the top right corner of the screen
3. On the next screen, you should choose the name of the app, for example, you can use your network's name or something else, it doesn't matter just depends on what name would be more convenient for you in order to manage another app you have, and don't forget to enter contact email address, and press "Create App id"
4. After you have filled the captcha on the left side of the screen you will see the menu. Please press "Settings" button.
5. On the next screen you will see the settings of your app, however, you should take a look at the left side of the screen once again and press "Advanced". It would be located just under the "Settings" button that you have found in the previous step
6. When the advanced settings would be opened please scroll down the page a little and find "Allow API Access to App Settings" and turn it on (there is the trigger just to the left from that text please click on it once to turn on). Please don't forget to save changes as well.
7. Then please take a look at the menu on the left side of the screen and press "+Add product"
8. On the next screen, please choose Facebook Login, and then press "www"
9. In the field which is called "Site URL" please enter the following link (https://YourSubDomain.networkauth.com). And click "Save".
10. Then please take a look at the menu on the left side of the page, end just under "Facebook Login" you will see the button "Settings". Please press it.
11. On the screen that would be opened, please enter the same link mentioned in step 9 into the field called "Valid OAuth redirect URIs". Also using the link mentioned in step 9 as the base please add to it /connect_start (the result will look like this https://YourSubDomain.networkauth.com/facebook/connect_start or something similar), and add to the "Valid OAuth redirect URIs" as well. Then add to the base /facebook/callback (the result will look like this https://YourSubDomain.networkauth.com/facebook/callback) and add to the "Valid OAuth redirect URIs".
12. Please press "Settings" button, in the left menu and click "Basic" from the drop-down which will appear under "Settings" button you have just pressed.
13. Please paste into the field "App Domains" the URL provided in step 9, and insert the link to your terms and conditions and the privacy policy into the appropriate fields. Those links could be obtained on teh network just follow the link in the footer of the page or change the following link https://YourSubDomain.ning.com/main/authorization/termsOfService so it would correspond to the subdomain you have registered with us. Since teh privacy policy is optional and if you haven't created one you can paste the link to the terms and conditions into the "Privacy Policy URL" field.
14. Your app is almost ready, please choose "App review" from the menu on the left side of the screen and make your app public by switching on the trigger "Make name of the app public?" where "name of the app" is the name that you have chosen for your app.
15. The list of items would appear and just under it, you will see the conditions that your app should fulfill in order to be submitted for the review. Click "settings" link there and upload the icon of your app, and just under the icon choose the "Business Use"
16. Now your app is ready, please go to the Settings -> Basic on Facebook and you will see app id and secret you need.
17. Please enter App id and app secret, and save the changes.
18. The only thing left is to wait until Facebook will approve your app, and after the users will be able to use it. (this paragraph is not relevant anymore, it's related to the apps created before teh changes we have made recently on 2018-07-12)

Hope these instructions would, help.

Best wishes,

Ning team.

[Gavin Brown]

Thanks Ana

[Martin Kelley]

Hi Kyryl, I've been going through this thread and having the same problems with my site at quakerquaker org. I just added you as a developer on this. Could you take a look at it? I think it should work and I'm suspecting there's some minor error. Thanks!

[Anastasia_Ning_Support]

Hi there!

Kyryl saw your invite on Facebook and sent you a private message here to specify a couple of things. You can continue the conversation with him directly or you can let me know here in the comments, I can pass all the info to him. 

Best regards,

The NING Team

[Garfield Archivist]

Has anyone got this working? No joy on this side and I am pretty determined.

The instructions could be more detailed or clearer as well. I am not sure this addresses those who have a custom domain as well. No success for such an important social login. Will stick with Google and Yahoo for now until I hear different.

[Garfield Archivist]

Update: A Ning Supporter Developer has taken the wheel and will let me know if they have reached the destination.

 

[Anastasia_Ning_Support]

Hi there!

Thank you for the feedback! I will discuss the possibility of re-working this guidance to be more clear and detailed. Also, I think some screenshots will definitely help. 

Best regards,

The NING Team

[Wullie Steele]

Just wasted nearly two full days following the old out of date information provided via the sign up/sign in section on the members page of my new network and pulling my hair out trying to figure out why the instructions provided didn't work! 

PLEASE UPDATE to provent others wasting their time over this!!!!!

Not Happy!!!

[Gavin Brown]

Despite many back and forth conversations about this and assurances from Ning staff that it is working, plus hours of my own time tangling with the FB developer site, this has never worked for me, and I just gave up on it. I just don't have any more time I am willing to put into this. The fix for this, if it ever comes, needs to come from Ning, and not to involve any more of my time. Otherwise, I just give up on this. Ning staff are always supportive and helpful, don't mean to knock them, but I've had it.

[Wullie Steele]

What really gets me is the out of date instructions built in to the network's members sign up/sign in page. Looks like Ning has been aware of the changes since at least September and yet new (potential) account holders like myself are being faced with wasting serious time and effort over this in mid December.

Between endless time out issues, problems with email and facebook signing up and now out of date instructions I think I am likely to spend the remainder of the free trial looking at other options as this has been an endlessly frustrating and demoralising experience so far!

[Anastasia_Ning_Support]

Hello!

I appreciate your honest feedback! You are right, the outdated manual should not be displayed on the site, and I am very sorry for the time and effort you spent while trying to follow wrong instructions. I will talk to our team so we can take further actions on correcting this mistake. 

There is also an option of adding one of our support agents as a developer to your Facebook application and we will help you to set everything up correctly. Just contact our customer support team via LiveChat.

Best regards,

The NING Team