How can I enable daily/weekly digests for my members?
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Hi there!
The second day of testing showed the same result. The digests have been sent at the same time, midnight by the GMT. So I do suppose that all the future digest emails would be sent at the same time.
At the conclusion and as teh answer to your second question, the digest is getting sent at 24:00 GMT each day. The settings of the network's time zone don't change the time when the digest would be sent.
Sorry that it was necessary to spend some time to find the answer. I would keep monitoring the digest emails each day and if there will be any changes in time I would let you know, but I think there would be none.
Best regards,
Ning Team.
I have the same problem on my 2.0 and I can confirm that it is not getting into spam folder..
Hi there!
As I see email digest is activated on your 2.0 network, however, I have checked the profile on that network connected to your email address that you have registered here on creators and the profile of NC, under both of them the email frequency in settings has been set to instantly, have you chosen instantly because daily option wasn't working? If it's not so, please follow to the settings of your profile and choose daily frequency. You can use the link NAMEOFYOURNETWORK.ning.com/profiles/settings/editProfileInfo, just don't forget to replace NAMEOFYOURNETWORK.
If everything has been set right and you still don't receive digests, do you mind if I join you network your 2.0 network to run the test? If needed you can remove profile after the test.
Best regards,
Ning Team.
It's so odd. It's only for people's emails. lol. What a waste and a joke, lol. Who cares about a daily diary for emails, lol, they need the daily diary of new discussions that were added that day. Gees, what is it here, lol, something's not right!!
what is the default setting? Are all members getting digests by default or do they need to turn it on?
Hi there!
By default, members would receive messages instantly if they wish to turn the digest on (first of all it should be available on network, so you should enable it if it's off) they should go to the email settings of their profile and where it would be written "Send me email notifications..." and then two tick boxes :
They should tick daily to receive digests instead of the instant notifications.
Hope this helps.
Best regards,
Ning Team.
They need to turn it on. Look at the response that he gave me a little earlier in this thread.