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Is Anyone With Large Sites Having An Issue Downloading.CSV Files Above Say 10 Megs In Size?

Posted by Amber Nelson on September 12, 2018 at 3:02am in
Ning 3 Feedback and Issues Ning 3 Community Support Bugs & Issues (Ning 2)

On a site I'm currently admin on, and my own, the memberdata.csv exports aren't downloading fully. Even though they generate successfully based on the email sent when it's completed. Sometimes, the data can be malformed in them. As well as the download never completes. doesn't matter if it's left, suspended or active member data.

Has anyone seen this happening or is it a bug?

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Replies

Anna_Ning_Support September 12, 2018 at 3:51am

Hello, Amber!

I reported your request to the Technical Team and we will try to download the .csv file for you on our side.

So, I will inform you as soon it will be done.

Best regards,

The Ning Team
- Amber Nelson > Anna_Ning_Support September 12, 2018 at 9:13am
  
  thank you so much.
  
  There are 3 networks I administer in total.
  
  I'll pm you with the details.
  - Anna_Ning_Support > Amber Nelson September 13, 2018 at 2:22am
    
    Hello, Amber!
    
    I already completed the report to the Technical Team regarding all your networks.
    
    Thank you for providing us with all the details.
    
    Best regards,
    
    Customer Support

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