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SSL

Posted by CJ Coster on January 3, 2018 at 7:36pm in
Ning 3 Feedback and Issues

Hoping someone can help me as the people who answer the Ning live support chat have no clue.

My domain was purchased through Godaddy which I also have hosting for. I mapped my domain to point to ning. I purchased an SSL because well, you know the rest. Godaddy says Ning needs to do something on their end, ning says vice versas. Anyone help me here?

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Replies

- Kyryl_Ning_Support > J.Ayvar January 16, 2018 at 3:41am
  
  Hi there!
  
  The tech team has reviewed your case, and it seems that there is something wrong with a key you have uploaded.
  
  Could you please send me the certificate file you have uploaded and the key so our tech team could see what is wrong?
  
  Looking forward to hearing from you.
  
  Best wishes,
  
  Ning Team
  
  P.S. You can send those files to support@ning.com but please don't forget to mention that they should be passed to me.
CJ Coster January 16, 2018 at 9:32am

File has been sent via email
- Kyryl_Ning_Support > CJ Coster January 17, 2018 at 3:51am
  
  Hi there!
  
  Sorry for misunderstanding but the message has been for J.Ayvar.
  
  However we have spotted almost the same issue in your case so please check the emails I have sent to you in reply.
  
  Best wishes,
  
  Ning Team.
  
  J.Ayvar
  
  This is where Creators get together to share advice and tips about growing their Ning Social Networks.
Fabrizio Lavado May 19, 2018 at 1:15pm

Hi Kyril. I have similar issue with my SSL certificate. Same as CJ Coster and J.Ayvar. I have written some extra details in a new post. But I need urgent help please. Thank you.

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