Current status of the Ning Platform is always available on the Ning Status Blog.

FORUM

Replies

  • Hi Kyryl,

    Thanks again for your efforts and research.

    If there is someone at Ning who would be interested to see the following message, please share it with them.

    ============
    The changeover from the old text editor to the new text editor around the turn of the year is a devastatingly negative change which is imposed on our site. Major important functions are not working for some of our users, such as the ability to easily embed videos, or do screen captures. Since we are musicians, this is something we do all the time. I have asked if the old editor could be restored and was advised that it could not be.

    I am now in the position of having to tell my users that there is nothing to be done, that they must live with the problems. It has been suggested to me that we default the editor to HTML/text mode, which is not an option, my users don’t know HTML and shouldn’t, in 2018, be expected to.

    We may never know the full extent of how this impacts us. Perhaps there are users who experience the problems, don’t report them, and just go away. This may also have an impact on a fundraising campaign we have planned on launching over the summer to ask our users to help pay for the site. Will a user who has editor problems and who has been told by me to “just live with” those problems contribute to this campaign?

    We have been around for over 10 years and have never faced a technical problem such as this, but it is quite possible that if there is no better solution offered than to live with the problems, we now find ourselves in the unfortunate position of possibly having to shutter the site.

    I wish in no way to give a negative impression of Ning tech support, who have always been helpful, friendly, and prompt.

    Gavin Brown
    Owner
    Composers' Forum

     

    • Hi there!

      The message that you have left on the forum, would be read by the management as they are visiting the forum from time to time in order to check the feedbacks of the users, also every week I do highlight the most important topics discussed on the forum, and this one has been among those topics. 

      Regarding the video embedding, the text editor hasn't changed this functionality basically only the look of the button has been changed. Regarding the screen captures, this is the function of the operation system, and the website has no influence on it, so probably we aren't on the same page but I don't quite understand how any changes made on our side could have impacted this functionality.

      Best regards,

      Ning Team.

      • Thank you Kyryl

         

      • I think the change itself may be caused by how Tinymce handles the plugins required to add said functionality to the editor capabilities itself.

        • Hi there!

          I have checked video embedding on Gavin's site and it works fine with the editor, regarding screen capturing, well, plugin on the webpage cannot affect this functionality anyhow.

          Best wishes,

          Ning Team.

  • Hi I have similar issues at the moment. Cannot upload pictures, an error mesages comes up when I try to upload. The photos page will upload but not my editor. so I dont think its my browser. I use safari and ive also tried it on my pc with firefox and encounter the same problem.

    • Do you have a ning 2 or 3 network?

      • HI there!

        Paul has 3.0 network, however, the issue cannot be reproduced on all of them, I do suppose that it depends on the server on which the network is located, or maybe only his network has been affected, I have sent this case to the QA team for the further investigations.

        Best wishes,

        Ning Team.

    • Hi there!

      Unfortunately, I have been able to reproduce this issue :-( I'll go ahead and create a bug report. Once the issue is fixed I'll let you know. Sorry for these inconveniences.

      Best wishes,

      Ning team.

    • Hi Paul,

      The issue with file uploading on your network has been fixed.

      We do apologize for the temporary inconveniences.

      Best regards,

      Ning Team.

This reply was deleted.

Announcements

 

Some interesting articles related to community management, digital marketing etc. could be found in our digest. Don't hesitate to leave a feedback so we would know that we should continue :-)

Latest Activity

Anastasia_Ning_Support replied to Scott Bishop's discussion
Endless Scrolling for Photo & Video Pages
"Hello!
Usually, when the script stops working after the SSL update there is a simple way of fixing…"
1 hour ago
Anastasia_Ning_Support replied to Marly's discussion
Profile question removal?
"Hello!
When you need to change some part of the default text on the site - please check the Languag…"
1 hour ago
Anastasia_Ning_Support replied to Harald Bornebroek's discussion
Sign in via LinkedIn, Twitter , Yahoo etc.
"Hello!
Unfortunately, LinkedIn is not available as a sign in/up option for 3.0 platform. 
On 3.0 su…"
1 hour ago
Annabel Gregory replied to Annabel Gregory's discussion
Posts not appearing on the Latest Activity Feed
"Well, thank you, Ning! At long last, our Latest Activity Feed is suddenly working perfectly. All fi…"
2 hours ago
shantanu natu, Brandon Batts, PODOLCZAK and 1 more joined Ning Creators Social Network
5 hours ago
Marly posted a discussion
With ning we can create our own profile questions, however, is there a way to remove or change the…
9 hours ago
Scott Bishop posted a discussion
Does anyone have a good hack to create endless scrolling on our photo and video pages? I had a grea…
14 hours ago
Scott Bishop replied to George H. Compton IV's discussion
(TIP) Ning 2.0 responsive fullwidth network at any screen resolution. :O Cellphones to TV's ;)
"Hi George, 
Thank you for this update. My site was finally updated with SSL today and it broke your…"
17 hours ago
Anastasiia_NING support posted discussions in NING BUSINESS CLUB
20 hours ago
Harald Bornebroek replied to Harald Bornebroek's discussion
Sign in via LinkedIn, Twitter , Yahoo etc.

Hi Anasatsia,
Thanks but I can not find the LinkedIn one.  How do I get that one?
How do I get th…"
yesterday
Anastasia_Ning_Support replied to Harald Bornebroek's discussion
Sign in via LinkedIn, Twitter , Yahoo etc.
"Hello! 
To enable social sign up/in open your Member Managment menu, switch to the Sign up & Sign i…"
yesterday
Louie St Clair, Shane Mecklenburger, Louis Mimouni and 5 more joined Ning Creators Social Network
yesterday
More…

Meanwhile, you can check our social media channels