On Monday, April 29th at 10am PDT, Richard will be joining us to answer any questions you may have regarding optimizing the new member experience as described in his presentation below. Click here to register for this bonus session!
If you're like most community managers, you wait for visitors to stumble upon your community then throw the kitchen sink at them to keep them active. This approach seems like it might be helpful, but it can actually overwhelm newcomers and scare activity away.
There are a few golden rules for converting newcomers into highly valued members of your community. In his upcoming webinar, Richard Millington will review key elements of the conversion process and provide you with tips to help optimize the new member experience and turning those would-be lurkers into active community members.
Monday, April 22nd at 10am PDT
In this session, you will learn:
- Key elements of the conversion process
- How to optimize a new member's journey from registration through the first major milestones
- How to help members overcome their social fear of participation
- How to combine social and technological processes to boost conversion rates
- How to measure progress and identify limiting factors
- Much more!
Richard Millington is a community management consultant, expert, and author of the new book Buzzing Communities. His straightforward, results-oriented style is admired by many in the field. We've enlisted Richard to share community management best practices to help Ning Creators (and anyone else) refine their approach and cultivate thriving communities. Richard's next free talk is Monday, April 22nd at 10am PDT. We hope you'll join us!