Overall, interacting actively with your network members is one of the main success factors for any social networks, including business ones.
At first sight, everything is easy - your task is to react quickly at all the visitors requests. However with growth of your community, it will be more and more difficult to work with hundreds of people`s questions, participate in all discussions, help users fix their problems etc.
A good strategy in such situations - which is used by many experienced creators - is to choose reliable administrators among your active users. They will help you organize communication in groups and forums, solve users' problems, and filter content people share in your network. That is a really good way to reach your support goals and build an image of a responsive business.
What do you think about it?
Replies
Agree, I have 2 admins except myself.