We are pleased to announce that Cyndx LLC entered into an agreement with Mode Media to take over the operations of Ning Inc from Mode Media effective immediately. The Ning and Cyndx teams together are bigger, stronger, and better positioned to provide innovative media solutions that will improve our customers social experience.
Our combined organization is committed to maintaining excellence and strong customer relationships throughout the integration and providing you with superior levels of service and product quality. A new dedicated team from across the organization will ensure that the transition period is seamless for you while seeking new ways to improve overall service levels.
We look forward to providing you with an even more comprehensive and innovative Social Media experience and solutions.
You can continue to count on service and support from the current and expanding customer team. In the coming weeks, we will keep you informed of our progress and introduce the new management team.
We thank you for your continued support and customer loyalty. Your satisfaction is very important to us, and we want to hear from you so that we can make the service better together.
Should you have any comments, questions or concerns, please contact a member of the integration management team by sending an email to support@ning.com so that we can respond to you promptly and address your customer service needs.
Replies
The problems on the sites is ridiculous. it is getting worse all the time. They may find members so fed up that all the sites either close or move to a different platform.
It is no longer the weekend. My site is still off line! Any recommendation on how I can ge them to fix this asap?
I got a reply from them that they are checking my site ... at least it's some sort of communication...
email them at support@ning.com
There is no way you can get them to do anything apparently. What they tell people does not mean squat.
Holy Crap! I sent an email to support yesterday and they just answered ... twice with the same message.
Ioana (Ning Help Center)
Sep 26, 10:22 AM PDT
Hi there,
Thanks for the report! Our on-call team is investigating this issue right now. We'll keep the Ning Status blog (http://status.ning.com) updated with progress towards resolving this issue.
Best,
The Ning Team
Ning Advocacy Team
I've been trying all morning to get to my admin panel / dashboard. Just the
We're sorry, we are having an issue with this page. Follow this link to the main page.
It's now purely comical. I don't even have the energy to file a ticket ... So much for being able to work on my site today ....
just got this after I said they were probably going to get change backs
via face book
this is the page
https://www.facebook.com/Ning/
When I click the Ning link you posted it takes me to Facebook, and it wants me to sign in as you.
https://www.facebook.com/Ning/