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Announcements from Ning

Servers maintenance

Hi there!

As I have promised in the previous announcement there would be scheduled maintenance due to server renovation.

We are planning to start on Thursday 14-th of September 7 am UTC and the works would last for 2 hours. Please note that networks won't be accessible at that period of time.

We do apologize for the temporary inconveniences.

Best regards,
Ning Team.

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Replies

      • Hi there!

        Sorry for this, our engineers are aware of this, and doing their best to bring your network back online asap.

        Thanks for your patience.

        Best regards,

        Ning Team.

  • Hi creators, what's going on here? is there any news or activity? it looks like everyone is sleeping ?!

    • Hi there!

      I have just checked the activity feed on your network and I have seen several messages, the last one was dated ruj 17, but the google translate "ruj" as lipstick, could you please let me know what month is it so I could pass the proper information to the tech team for the investigation?

      Looking forward to hearing from you.

      Best regards,

      Ning Team.

  • Over the past week a number  of our members are having trouble posting on our network.  Please can you look into it. It's incredibly frustrating. http://allaboutwriting.ning.com

    Thank you

    Regards

    Trish

    • Hi Trish,

      Apologies for these inconveniences. Could you please describe a bit more your issue? What error are your members getting? Where and what are they trying to post?
      Looking forward to hearing from you soon.

      Best regards,

      The Ning Team

      • Hi Alex I'm at this very minute trying to post a comment here. http://allaboutwriting.ning.com/group/how-to-write-a-screenplay-sep... One of our course facilitators was battling, so I'm trying. The wheel just keeps turning and nothing happens. This is extremely frustrating and we look unprofessional in the eyes of our students. I'm once again looking at alternative platforms. Please help. Regards Trish

        • Hi there!

          Thanks for providing us with an example, I have run the test and yes it seems the loading doesn't end. That's why I have created the report to our tech team, so once there would be any fix released I'll contact you back via email.

          Apologies for this inconvenience.

          Best wishes,

          Ning Team.

    • I have posted this as a support ticket and been told that they recognise it as a bug, and it would be good if all networks that have this issue send tickets so that it is recognised more widely. Thanks.

      • Thanks, we are still having the problem. How long until it's fixed?

        Thanks

        Trish

        • Hello, Trish!

          Could you please specify what kind of issue you are experiencing at the moment so we can address it properly.

          You can PM me here on Creators or text us at support@ning.com.

          Thanks!

          Best,

          Kyryl

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