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March 18


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Kyryl_Ning_Support replied to Thisisbully's discussion Chat is available on 3.0
"Hi there,
Only the server part has been updated by the admins so the performance could have increased slightly. But there were no changes made in chat code itself.
Best regards,
Ning Team."
23 hours ago
Kyryl_Ning_Support replied to Anastasiia_NING support's discussion Ning 2Q 2017 plan!
"Hi Steve,
We are sorry to hear that you are experiencing such an issue but you can control the order how your comments would be displayed. Just go to the dashboard and find the button features.
More about this you can find in our help centre article…"
yesterday
Kyryl_Ning_Support replied to Ian's discussion Side Backgound Image keeps shrinking and orienting left & animated gif header isn't working
"Hi there,
We are sorry for the inconveniences, and yes you are right this issue isn't connected with the resize of the pictures. as we can see the report has been already filed and passed to the developers.
We will inform you when it will be fixed.…"
yesterday
Kyryl_Ning_Support replied to Marcelo Rodrigues's discussion Network stability issues
"Hi there,
Thanks, for additional information, however when I have checked your network the issue hasn't been spotted. Could you please provide me with approximate time (please don't forget to include the time zone) and date when the issue has happen…"
Friday
Kyryl_Ning_Support replied to Anastasiia_NING support's discussion Ning 2Q 2017 plan!
"Hi there,
Thanks for the explanation. And here is the good news for you, we already have had the suggestion to change the way how the removal of the files works on the platform and the management has made the decision to change the logic. So there i…"
Friday
Kyryl_Ning_Support replied to Bizz ( John )'s discussion Custom code being blocked by browsers unless your signed in!
"Hi John,
Just checked the code with two html boxes on the main page and the script working properly. Have you had anything special in that html boxes? In my case, I have tested the code with the plain text in html boxes, with the hyperlinks and ifra…"
Friday
Kyryl_Ning_Support replied to Anastasiia_NING support's discussion Ning 2Q 2017 plan!
"Hi Jen,
The "Approved Solutions Providers" page is back https://www.ning.com/solution-provider-directory/. However, it hasn't been updated completely yet.
Regards,
Ning Team."
Thursday
Kyryl_Ning_Support replied to Anastasiia_NING support's discussion Ning 2Q 2017 plan!
"Hi there,
I'm not sure if it's a good idea to make your network be overweight with the advertisement, while you can use Paid Acess feature for your network and generate the revenue that way, but anyway that sounds like a suggestion so I have sent it…"
Thursday
Kyryl_Ning_Support replied to Marcelo Rodrigues's discussion Network stability issues
"Hi there,
We are sorry for the inconveniences, however as we can see your network is available at the moment. Could you please specify whether it was the issue with some specific page or the whole network? Do you remember the text of the error itsel…"
Thursday
Kyryl_Ning_Support replied to Annabel Gregory's discussion Events on Ning3
"Hi Annabel,
It seems to be a good idea, I have let the management know about your suggestion, once they will make the decision I'll send the email to you.
Regards,
Ning Team."
Thursday
Kyryl_Ning_Support replied to Ian's discussion Side Backgound Image keeps shrinking and orienting left & animated gif header isn't working
"Hi Ian,
Please be informed that it was their decision to create such feature.
Anyway, the complaint regarding this feature has been already created and I have added the name of your network to it. If there will be the decision to roll out this featu…"
Apr 20
Kyryl_Ning_Support replied to Bizz ( John )'s discussion Custom code being blocked by browsers unless your signed in!
"Hi John,
Thanks for sharing the code with me so I could run the test on my test network.
And as I see the code is working like it should when I'm logged in and when I'm not (for the proper testing I have used two different pcs). So it seems there is…"
Apr 19
Kyryl_Ning_Support replied to Ian's discussion Side Backgound Image keeps shrinking and orienting left & animated gif header isn't working
"Hi Ian,
As I remember I have sent the email to you regarding this case.
It appears to be the feature, right now if you uploading big pictures they would be converted into the small ones automatically.
It has been done in order to increase the loadin…"
Apr 19
Kyryl_Ning_Support replied to Anastasiia_NING support's discussion Ning 2Q 2017 plan!
"Hi Kevin,
Thanks for reminding us about your suggestion to add such functionality.
I do remember you have already suggested changing the member's removal feature that way so there will be the possibility t remove inactive members in a convenient way…"
Apr 19
Kyryl_Ning_Support replied to Bizz ( John )'s discussion Custom code being blocked by browsers unless your signed in!
"Hi John,
Could you please send me the code that you are using so we could perform the proper testing?
If you don't wish to share it with everybody you can send it to me via private message.
Best regards,
Ning Team."
Apr 18
Kyryl_Ning_Support replied to Thisisbully's discussion Chat is available on 3.0
"Hi there!
Thanks, for the report, and I have gone ahead and filed the report to the developers so they could take a look and see what's wrong with the code or maybe it's an issue with the server performance.
When the issue will be resolved we would…"
Apr 18
More…

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Comments

  • What channel do we go through tour request a feature? I would like request leader boards 3.0
  • I replied to your comment with 2 replies. Can you please go check out my replies? It is about my issue with my own domain name not working and signing me out of my network when I click on pages and links. Thank you Kyryl
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