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Anastasia_Ning_Support replied to marie's discussion
Landing page navigations do not show menus on mobile screen
"Hello!
My colleague has made some changes to make it look as close as possible to the picture you sent earlier, so please check the landing page on mobile and let us know what you think. 
Bets regards,
The NING Team"
22 hours ago
Anastasia_Ning_Support replied to Fabricio Giugni's discussion
Like button is not working
"Hello!
My colleague has relocated the Like button as you asked, please check it. 
Best regards,
The NING Team"
23 hours ago
Anastasia_Ning_Support replied to Fabricio Giugni's discussion
A list of Problem just growing...
"Hello!
I am sorry, I will insert screenshots into my reply. 
"I can see that you have already checked the correct mark here:

Now the total earned score is displayed here:"

 
Best regards,
The NING Team"
yesterday
Anastasia_Ning_Support replied to marie's discussion
NING BUILDER CAN'T LOAD YOUR PROJECT
"Hello!
You are welcome, I am glad it is working now!
Please let me know if you experience such issues again. 
Best regards,
The NING Team"
yesterday
Anastasia_Ning_Support replied to Alex's discussion
Missing images???
"Hi!
I agree with you 100%. I have already spoken to Elizabeth personally, and also let our quality assurance manager know about the "mess issue" thing and your feedback, this case will be evaluated.
Best regards,
The NING Team"
yesterday
Anastasia_Ning_Support replied to Alex's discussion
Missing images???
"Hello!
I am very sorry for the confusion! Our representative wanted to say that it is a massive issue that is being experienced by lots of networks, and it is caused by the maintenance of the servers. 
I was just recently notified that this problem…"
yesterday
Anastasia_Ning_Support replied to Kyryl_Ning_Support's discussion
Overview of Q3 and Ning Q4 2017 plan.
"Hello!
No worries! I am glad that helped :) 
Best regards,
The NING Team"
yesterday
Anastasia_Ning_Support replied to Kyryl_Ning_Support's discussion
Overview of Q3 and Ning Q4 2017 plan.
"Hi!
Unfortunately, our platforms are not compatible with emojis at the moment. We definitely plan on bringing them in the future, but it is not one of the high priority tasks. 
Bets regards,
The NING team"
yesterday
Anastasia_Ning_Support replied to Kyryl_Ning_Support's discussion
Overview of Q3 and Ning Q4 2017 plan.
"Hi!
Actually, we are still looking into the Featured Members tab, but I hope it will not disappear again. I think our team has found the solution already, but we are double-checking just to be sure. 
Regarding the Social Site Builder - could you ple…"
Friday
Anastasia_Ning_Support replied to marie's discussion
Landing page navigations do not show menus on mobile screen
"Hello!
http://take.ms/Iu8Nc
It won't make the menu exactly as you showed on the screenshot, but the following CSS will hide the "Back to the network" button on the upper left corner of the screen, and highlight it will with black so it is visible on…"
Friday
Anastasia_Ning_Support replied to Kyryl_Ning_Support's discussion
Overview of Q3 and Ning Q4 2017 plan.
"Hello!
You are welcome :) I did not manage to understand why the tab randomly disappears so I reported it as a bug and hopefully it will be fixed soon!
Regarding the social site manager - I apologize for the inconveniences!
But could you please chec…"
Friday
Anastasia_Ning_Support replied to Kyryl_Ning_Support's discussion
Overview of Q3 and Ning Q4 2017 plan.
"Hello!
To be honest, it is really strange, I just double-checked and it has disappeared for me as well! While I am trying to figure out why its happening, I can offer you to use the direct link - https://somathread.ning.com/members/list/featuredI wi…"
Thursday
Anastasia_Ning_Support replied to Fabricio Giugni's discussion
A list of Problem just growing...
"Hello!
1. As a workaround, we offered you to insert a button on the profile page that would redirect your members to the photo page, where they can add photos or just a text that would explain the procedure of adding the photo to the site. I can see…"
Wednesday
Anastasia_Ning_Support replied to Fabricio Giugni's discussion
Like button is not working
"Hello!
Right now the like button is not clickable because it is located under another div. 
Try adding this to the custom css section, it should help. 
.likebox.ning-likebox{
position: relative;
z-index: 1;

}
 
It is possible to change the size and…"
Wednesday
Anastasia_Ning_Support replied to Kyryl_Ning_Support's discussion
Overview of Q3 and Ning Q4 2017 plan.
"Hi!
You can check the list of the featured members here - https://somathread.ning.com/members/list/featured
Best regards.
The NING Team"
Oct 17
Anastasia_Ning_Support replied to Pam Givens's discussion
Invitation link
"Hello!
Unfortunately, there is one global issue that prevents us from working on the bug that can be reproduced on your site. Once we have a solution it should help your network as well. 
We divide all our resources equally between 2.0 and 3.0 platf…"
Oct 15
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