Current status of the Ning Platform is always available on the Ning Status Blog.

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Female


Birthday:

May 19


What's your role? Network Creator (NC) or Admin?

Admin


Anastasia_Ning_Support replied to Cindy Dean Mccoy's discussion
Trouble tickets just sitting there
"Hi there!
It is true, that in terms of updates and new features, we are focusing on 3.0 platform, but when it comes to tech issues and bugs, we spread our resources equally between two platforms, and it mostly depends on the severeness and number of…"
22 hours ago
Anastasia_Ning_Support replied to Fabricio Giugni's discussion
Chat help
"Hi there!
Thank you for checking once again and clarifying. It was made intentionally to leave members a choice to "mute" all chat notifications with chat window being closed. But if a conversation window is open http://take.ms/omvIi you will still…"
22 hours ago
Anastasia_Ning_Support replied to Fabricio Giugni's discussion
Add Photos location problem.
"Hi there!
No, unfortunately, it is not possible to do so. As an example, we have added such button here http://gplay.com.br/example (it`s a draft page, only admins can see it). It looks exactly the same, and it is even clickable and you can select a…"
23 hours ago
Anastasia_Ning_Support replied to Kyryl_Ning_Support's discussion
Changes on facebook, and new instructions how the app should be set up
"Hi there!
Unfortunately no update yet, it`s still in process of solving. 
Best regards,
The NING Team"
23 hours ago
Anastasia_Ning_Support replied to Fernando Bisbal's discussion
The name of the groups is not shown in the urls
"Thank you for specifying!
 
I am still waiting for a reply from our Team, they should update me or Kyryl on the beginning of the week.
Best regards,
The NING Team"
yesterday
Anastasia_Ning_Support replied to Lady Shadow's discussion
my ning 3,0 i HAVE TO BEG ning TO FIX EACH DAY AND PAY 59
"Hi there!
I am happy to hear that the issue was resolved! By the way, please check your email box, our representative has contacted you as promised. 
Please let me know if you have any other questions!
Best regards,
The NING Team"
yesterday
Anastasia_Ning_Support replied to Fabricio Giugni's discussion
Chat help
"Hi there!
 
Our admins have cleared a few things on our end, so could you please provide us with an update - do you receive chat notifications now?
Looking forward to your reply!
Best regards,
The NING Team"
Thursday
Anastasia_Ning_Support replied to Fernando Bisbal's discussion
The name of the groups is not shown in the urls
"Thank you for clarifying!
I have reported this inquiry to the Tech Department, our QA team will check it and I will come back to you with a reply!
Just in case, the website hitstats.com is not accessible. However, I can see that there is a similar s…"
Thursday
Anastasia_Ning_Support replied to Fabricio Giugni's discussion
Letter to Ning
"Hi there!
Please check my detailed reply here
But I also want to additionally mention that our manager will get in touch with you today via email regarding the recent issues with images. 
Best regards,
The NING Team"
Thursday
Anastasia_Ning_Support replied to Lady Shadow's discussion
my ning 3,0 i HAVE TO BEG ning TO FIX EACH DAY AND PAY 59
"Hello!I am very sorry to hear about your everyday struggle and I hate to know that the current issues on the site make things even worse for you. Please, be assured that our developers are doing their best to resolve the issue, and so far we have re…"
Thursday
Anastasia_Ning_Support replied to Victoria_NING's discussion
What was done in Q1 and our plans for Q2
"Hi there!
As far as I know, live streaming is not on our roadmap in the nearest future. Since it is possible to embed LiveStreams, it is not our top priority at the moment. 
Best regards,
The NING Team"
Thursday
Anastasia_Ning_Support replied to Fabricio Giugni's discussion
Letter to Ning
"Hi there!First of all, I apologize a lot to Gerard, who`s comment I accidentally removed by clicking "Delete" instead of clicking "Reply". It was not intentional, and I am attaching a screenshot of his comment from the activity feed to which I am re…"
Thursday
Anastasia_Ning_Support replied to Fabricio Giugni's discussion
Letter to Ning
"Hi there!
I do understand, that for new Ning members the way of adding photos may be confusing and not quite obvious, but still, the option to upload photos from profile page directly was not added by the previous NING team intentionally as a part o…"
Thursday
Anastasia_Ning_Support replied to Kyryl_Ning_Support's discussion
Changes on facebook, and new instructions how the app should be set up
"Hi there!
If the email, that was connected to the account during the initial Facebook sign up is correct and valid (you check the connected email address on "Edit profile" settings page), your members should not have any issues while signing in or p…"
Wednesday
Anastasia_Ning_Support replied to Fabricio Giugni's discussion
Add Photos location problem.
"Hi there!
As a workaround, we can help you to insert a button on the profile page that would redirect your members to the photo page, where they can add photos or just a text that would explain the procedure of adding the photo to the site.
Looking…"
Wednesday
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