What's your role? Network Creator (NC) or Admin?
First of all, I want to say that I am really really sorry for what is happening, I apologize on behalf of my Team, and I can barely imagine how frustrating this is for you.
I must admit, the issue with your site is very unique, it was t…"
Thank you for your continuous support over the last years!
I started here in NING as a support operator and I remember you calling us regarding the issues with your site - you were always very patient and understanding, and I want to tha…"
Regarding the notification issue - right now we are checking and making sure that our IPs aren't being blocked by different email providers, so I believe the notifications delivery should become better soon.
The NING Team"
We are postponing the announcement for now, because due to the technical possibilities of our migration software, we are not able to launch more than 3 (or even 2) migrations at once. If we announce it now - there is a high chance of getting too…"
I understand it must be difficult for you to manage a community as an admin without an owner's permissions, and we have a procedure for the ownership transfer. It would be way easier if the current network owner (its Link, as I can see…"
Please accept my apologies for the ongoing issue with contact importer! However, we were able to find a workaround. Our representative has already sent you an email explaining how to import contacts from your yahoo list to the site.
You are right, migration was on hold for a while, and it took a lot of time and effort to set up and adjust this process from scratch, but we did it. We are currently migrating 2.0 networks, let me know if you are interested.
Thank you for letting us know! The global fix for 2.0 platform is already on its way and I hope everything will be resolved within the next several days.
I apologize for the inconveniences.
The NING Team"
As far as I am aware - nothing was changed recently, so we need to look into this further. Could you please specify when did you integrate your network with MailChimp and provide me with a screenshot of your lists?
Looking forward to your re…"
Our team has already deployed an automatic fix, and we are gradually run it through 2.0 networks, so eventually, all affected networks will be fixed. But unfortunately, this process might take several days.
I apologize for the inconven…"
You are right, unfortunately for the last few weeks 2.0 platform wasn't as stable as 3.0, and we are trying to eliminate current issues. It is true, the 2.0 platform is no longer in development and will not receive any new features. Right now we…"
I apologize for the issues with SSL certificate!
It is an automated process and all certificates usually renew automatically, but unfortunately, sometimes an error occurs and interrupts the renewal process. In such cases, we need to manually…"