Current status of the Ning Platform is always available on the Ning Status Blog.

Announcements from Ning

Price Increase Rollback

Since coming under new management, we’ve spent time reviewing all the feedback you’ve given us about the price increase here on Creators, in tickets, and in call notes.  We’ve heard you loud and clear!  So we’re pleased to announce that we are not proceeding with the increases for Ning Plus and Pro nor are we discontinuing grandfathered Ning Mini networks at this time.  

Instead of spending time working on the legwork leading up to a price increase, we’d rather get back to working on bug fixes and new features.  Please take a look at the FAQs below.  They should answer any questions you have about this, but please don’t hesitate to reach out if you don’t see your question answered below.

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I canceled my Ning Mini subscription in anticipation of the October 1st deadline.  Can I reactivate it?
Yes!  While we no longer offer new Ning Mini subscriptions, we’re happy to reinstate or create new subscriptions for Network Creators who canceled previously grandfathered plans.  Simply call our billing team or submit a ticket here to reactivate your network.

I was on Ning Pro but downgraded to Plus in anticipation of the increase deadline.  How do I upgrade back to Pro?
Simply give our billing team a call or submit a ticket from the Dashboard of your network to request plan change.  Once your request is processed, your plan change will take effect immediately.  A credit for the unused portion of your service term will be applied to the new invoice generated by the plan change.

I switched from monthly to annual billing in anticipation of the increase.  Can I go back to monthly billing before next year?
Yes!  While we don’t normally allow downgrades from annual to monthly billing before the end of the annual service term, we’re making an exception in this case.  If you submit your request to us to switch from annual back to monthly billing by November 1, 2016, we’ll change your plan from annual to monthly, effectively immediately once the plan change is processed.  You’ll be charged for annual service from the date of your previous plan change through the date your billing is changed and then from that date through then end of your next bill cycle for monthly service.

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Replies

  • Sweet.

    Rock On.

    • THANKS FOR THE RESOLUTION.

      We are expecting REAL TEAM OF NING ON CREATORS to add new features and modules as WOLRD IS IN NEW ERA and NING is in 2010

  • A step in the right direction.   Fix the platform.  We still have inaccessible networks, layout problems, email is horrible.......I could go on.  Fix the platform and then proceed with something you're proud to show.

  • Thank you!!!

  • Thank you very much ..

  • I thank you, but would like to say that the last two weeks I've spend deleting all the content on my site, in order to try and meet your 10GB is something I won't forget soon.

  • It is good to see that at last someone is listening to us! Now if we can just keep the websites up and running for our members, that would go a long way toward restoring our faith in the Ning team?

    Thank you for hearing us, that is more like the Ning that I worked with in the past! Maybe there is a chance that we can all survive after all!

  • NC for Hire

    This is really great news for so many sites and Creators. This post speaks volumes, and in a most positive direction. In fact, it's the first time any caretaker of this platform has shown that they care about their customers, in a very long time. Kudos to a great  management Team. Hoping this is the kind of Customer relations you continue to demonstrate. It will put Ning back on the map, in a major way. Thank you!

    Looking forward to hearing that sites are back in biz, and no more IP blocking, 500 errors, etc...

  • "Since coming under new management, we’ve spent time reviewing all the feedback you’ve given us"

    Nothing says 'feedback' like an avalanch of cancelled accounts i guess- lol.  Now its plese comeback just kidding about that double price thing. Every week wild  new surprises, impossible to depend on anything anymore. So frustrating.

    Some little minimum transparency is in order IMHO--  who is this 'new management' ?  Who/what company now owns Ning and what are their plans for it???  This effects us all deeply!  After all we have been put through, many peple cancelling or drasticlly cutting back their sites- why are we still not told ? 

    I'ts been more than two weeks since Sept 15 when it was announced that Mode dissolved itself.  then we were told a new company Cyndx bought and  runs it , and then days after that we were told no, they don't actully own it but were outbid by another company.  so....who is the "new managment"?? With respect: we customers really deserve to know this now.   Is there any reason this informaton continues to be unrevealed? Like maybe If we knew, we'd all be heading for the hills or soemthing?

    Before re-instating cancelled networks and payments, i for one think we customers deserve toknow exactly who now owns Ning. Thanx!

  • Muito bom !!!

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