Thank you for your patience over the past several weeks. As you know, we closely follow and appreciate the feedback you share on Creators, and we’d like to make a couple of important announcements related to your posts.
First, regarding the product, the team has been working over the last several months on re-architecting and re-developing a new Activity Feed for Ning 3.0. The new Activity Feed will include the addition of statuses and more embeds based on pasting links into the status field. This isn’t everything that the team is working on but the most significant short term new capability. We are planning to release this feature in July.
We also wanted to address the downtime that some of you experienced on May 26th and 27th. After the scheduled maintenance on Monday to update a group of servers, we discovered that some of the backup servers were malfunctioning. We've corrected this and have changed our operating procedures to prevent this from happening again.
On the communication side, based on several factors including resources and priorities, we have made the decision that we will no longer be involved in providing day-to-day support and feedback through the Creators community. Communication from the Ning team needs to be focused on product capabilities and new releases and other general announcements such as this one. Our team is focusing on expanding some of the planned features that we already have in development. Once we have more information to share with you, we will do it here.
Please continue to use this community as a productive place to have conversations about how to build, grow, and manage Ning Networks. We will continue to provide technical support through tickets and phone. As always, phone support is available to those with networks on Pro, Performance and Ultimate plans. Our technical support team is available Monday to Friday from 9 am to 5 pm PST.
Replies
My Apologies, I sometimes do not pay as much attention as I should to the discussions here. However, The lack of news about Mode Media after April 30th of this year is disturbing - I hope they are just really busy building their video empire using Ning staff and technology and the lack of posting, tweeting and liking is not a sign the company in trouble.
I will try to pay better attention in the future. Let me make sure I follow the most recent discussions.
Médias Glam Médias de Mode
see here: http://www.businessinsider.com/glam-2012-8?op=1
Maybe you should tweet about it and complain about ModeMedia and not the remaining staff at Ning - they must be trying to cope with difficult changed circumstances
We should be complaining wherever we are able, and often, since we've been getting the Silent Treatment and inaction from Glam/Mode/Ning for way too long. Promised features and service have not been forthcoming. We certainly have good cause to complain and request updates and information.
Hello?
Ning team ???
It's been SIX MONTHS since any further updates to your Product Roadmap. And not a peep from you to us longtime paying customers. Your long loyal customers are leaving Ning in disgust, one after another.
What are you doing?
Where are our long awaited 3.0 features???????????
Talk to us.
Yes Ning,, What the hell is going on. Carry on much longer like this there wont be anyone left.
There must be something we can do, surely this cant be right legally when customers are paying money for a service.
You obviously dont care for Ning as a product because you simply aren't doing anything at all to protect its once highly respected reputation.
Talking to myself i know...
The roadmap to nowhere
Meanwhile, Ning keeps re-posting old dated articles written in early 2013 by Richard Millington and by former Ning employee Crystal Coleman...on their Facebook page, as though nothing was wrong. LAME.
Good point
I admit it doesn't make sense to me but what makes me nervous is how big mode/glam is, they seem to have so many fingers in so many pies and I think their main business's is video or broadcasting or something, I'm not sure to be honest, I do know that Ning seems to be some sort of sideline one in many sidelines and not thier main passion like the dedicated ning team of a few years ago. I can't ever imagine what it would be like to have so much money I buy out companies to see what I could do with them, but something in my mind gets a feeling that they are treating Ning like I expect us mere skint mortals would treat a hobby to see if we take to it, if not then try something else. Which is all great and dandy but on this sort of scale there are going to be casualties if they get fed up or get bored with what must be a small fry project to such a big company like Glam.. after all its management dicisions that controls things and they arent the ones doing the work coding and making these nice shiny objects like the excellent group section and the activity feed. So its purely business with no pride in the coding or emotional attachment to the software. Which is never a good thing..
I really hope my fears are unfounded and Its just a case that I simply don't understand the minds of these top business people..
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