I just wanted to take a moment and provide you with an update and thank you for the positive feedback. It's important to hear we are moving in the right direct. Several great suggestions regarding new features and functionality have been received and are currently under review. Soon, we’ll start sharing some of your ideas to solicit feedback.
A lot of the feedback we’ve received so far has been concerning Ning 2.0. We know some of you have made significant investments in customizing your 2.0 networks. Despite our intent to restart the migration process from 2.0 to 3.0, we won’t be forcing anyone to migrate at this time. We’re still retooling the process and will make an announcement with more information here when it’s ready to go.
In support news, we’ll complete the transition moving our support back in-house this week. We’re working diligently to reevaluate our internal policies and procedures to streamline the support experience. This will take time, but it’s a top priority.
Please keep the feedback coming. We need to hear the good, the bad and the ugly. As I said previously, I don’t consider you customers but partners, and I look forward to a prosperous partnership!
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In fact, all of our animated gifs are disabled except for a small few, and now we can't upload any new ones. I would like a month's refund and a little consideration, partner! Thank you.
Hi there,
As we have mentioned in the reply to the ticket that you have sent to us the issue with the gif animated files has been passed to the tech team and they are working on the fix at the moment.
According to the policy, the service is provided on "as is" basis so if you wish we can refund you the last payment as it has been taken recently, however, we would have to close your network afterwards.
so please inform us about your decision.
Bets regards,
Ning Team.
Hello Bryce, recently our side image is not uploading properly and our top bar animated gif and header animated gif have stopped working. I've made no changes to the code yet here we are, with a malfunction once again. Our Ning 2.0 site, http://comedywhirled.com/ needs some attention please. So far, all we get from the support team is an unwillingness to acknowledge that the issue is something fixable on your end. Instead they copy and paste basic info for beginners and hope we'll go away. Preposterous. You can do better. We await your solution. Thank You. Ian
Like several people who spoke here, I have my Ning Network 2.0 since January 2009. It is a small, non-profit network, and I want to continue with it without price increase and keeping it in 2.0 (I also like to make code templates CSS for the pages of that type of Ning, please help me to follow this way). Thank you
I too have been a long time member with 2.0. I don't want to move to 3.0. My site is small for an alumni group and will not get any larger nor take much of your time answering questions. If you raise the rates as you have stated then I too will migrate to another forum. I am currently looking into that aspect right now. Is there any thought at all about keeping the rates the same for small venues such as mine?
Good luck migrating. I'm having to copy and paste each post from my old site to my new one because the archiving tool doesn't work and the parts that it does manage to download are full of coding errors that make it impossible to upload in bulk to another site.
well I sure hope you don't do away with 2.0 as you said I have invested to much to loose it .. don't like 3.0 and never will . now if you give 3.0 the same ability to as I do now with 2.0 then it might be worth changing to , but if not you will loose my support . I pay for 2.0 but will not pay for 3.0 if it stays as is ... QUIT TRYING TO MAKE THINGS SO EASY FOR PEOPLE TO DO THING ON THERE CELL PHONES AND NOTBOOKS AND TABLITS WHILE THEY DRIVE ON THE ROAD . SO QUIT MAKEING IT SO EASY FOR PEOPLE TO KILL EACE OTHER BY USEING THE NEW CODEING TO SERFE AND TEXT WHILE DRIVING ... THE MORE YOU MAKE IT EASY FOR THIS TO BE DONE , CONSEDER YOUR SELF THE CORPERIT IN HELPING PEOPLE GET KILLED AND KILL OTHERS BECOUSE YOU MAKE IT SO EASY TO DO !!!!!!!!!!! LEAVE WELL ENOUGH ALONE ...
I am a long time customer, at least I think so, started my "main" community back in 2009. I am wondering if you have any plans to consider providing communities that are created purely to help a disadvantaged population and/or communities to help facilitate communication at schools (ie PTO/PTA/PTSA) type sites with any kind of discount. Most sites I've run or helped create have been purely to help these kinds of populations and it would be a very positive way to be a part of making non-profit/public education sites both step it up and get you publicity. I'd love to know and hope that everything smooths out for Ning and all our communities.
I agree. I too wish Ning came back with free websites for nonprofits. I'm going back over to Wix for a new one I'm working on and not happy at all about it. Would much prefer it be on 3.0 if the price were right.
Agreed. I hope the idea gets some traction.
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