We appreciate your business and the opportunity to bring social media services at competitive rates. However, like all companies, we face increases in costs each year. We have a percentage of uniquely successful customers with large numbers of memberships that require the storage and delivery of large amounts of content. As a result, it has become necessary to increase rates on those networks requiring larger storage space on our servers.
In order to continue providing the best service to our top tier customers and our network as a whole, we are compelled to adjust our subscription plans in 2016 to address the increasing costs associated with maintaining our Ning infrastructure. As a result, we are taking the following actions:
- Instituting a 100,000 membership cap and a 500 GB data storage limit on the Ning 2.0 Pro plan
- Instituting a 10 GB data storage limit on the Ning 3.0 Basic plan
- Instituting a 50 GB data storage limit on the Ning 3.0 Performance plan
- Instituting a 100 GB data storage limit on the Ning 3.0 Ultimate plan
- Implementing a new tier of subscription plans to support our top tier networks
As of January 1, 2016 the new subscription plans will go into effect for both Ning 2.0 and Ning 3.0 networks and our subscription plan structure will be as follows:
Ning 2.0 |
Mini |
Plus |
Pro |
Business Plus |
Corporate* |
---|---|---|---|---|---|
Price (Monthly) |
$2.95 |
$24.95 |
$59.95 |
$500 |
$1,000 |
Price (Annually) | $19.95 | $239.90 | $599.90 | $5,000 | $10,000 |
Member Limit |
150 |
10,000 |
100,000 |
100K - 1M |
1M 1.5M |
Storage Limit |
1 GB |
10 GB |
500 GB |
501 GB - 1 TB |
1 TB - 3 TB |
Ning 3.0 |
Basic |
Performance |
Ultimate |
Business Plus |
Corporate* |
---|---|---|---|---|---|
Price (Monthly) |
$30 |
$59 |
$119 |
$500 |
$1,000 |
Price (Annually) | $300 | $588 | $1,188 | $5,000 | $10,000 |
Member Limit |
1,000 |
10,000 |
100,000 |
100K - 1M |
1M 1.5M |
Storage Limit |
10 GB |
50 GB |
100 GB |
101 GB - 1 TB |
1 TB - 3 TB |
*In the event these limits are exceeded, custom pricing shall be negotiated.
We’ve begun reaching out to the Network Creators of the largest networks and will continue to reach out to Network Creators currently exceeding either the storage or member limits in the coming months. If you have not received an email from us regarding your network's member count or storage, you do not have to select a new plan.
For those who have received an email, you will have the following options:
- Elect to continue your Ning subscription under one of the new plans. The new plan will go into effect on the date specified in the email you receive from Ning, and your monthly invoice will reflect the new rate. Your plan will renew monthly until canceled (you can reference our cancellation policy here: http://www.ning.com/billingpolicy/). Previous annual plans will be credited for the amount of any unused portion. Payment for the new plan will be collected from the default payment method associated with your account.
- Elect to remain on your current plan, removing members or content to remain within your plan’s stated limits. Removing inactive members and their content will lower your network’s member count and storage space on our servers.
- Elect to cancel your Ning subscription. If you elect to cancel your subscription, you may do so at any time before the date specified in the email you receive from Ning. (You can reference our cancellation policy here: http://www.ning.com/billingpolicy/). Annual plans will be issued a prorated refund for the unused portion of your subscription.
Prior to canceling your membership, you may contact Ning customer support to assist with archiving your network’s content.
Please notify us of your election to continue your subscription under the new plan or to cancel it by replying to the email address contained in the email by the specified date. If we do not receive your election by the date specified in the email, we will deem your membership cancelled and will terminate your membership effective the specified cutoff date.
We regret having to take these actions, however, we have no choice in order to maintain the Ning service for our members. We appreciate and thank you for your understanding in this matter.
Replies
One line I find interesting:
"Prior to canceling your membership, you may contact Ning customer support to assist with archiving your network’s content."
Perhaps that means tools have been implemented to archive Ning 3.0 sites. Right now, there has been an archiver only for Ning 2.0 sites.
If an archiver for Ning 3.0 is imminent, it may mean that the API for Ning 3.0 is complete, because I seem to recall hearing that the archiever would be implemented using the API.
An API should help developers implement desired Ning features quicker and easier, and maybe for a lower fee.
I am hopeful for a good 2016 and I wish all a happy and healthy new year!
TJ
anyone submit a ticket to ask if it's working on 3.0 yet? If not, I will...
I got the same cookie cutter response as usual. With a heavy heart, I think I'll be switching this year unless I hear some major reasons to stay. I already shut down one and putting breaks on another...
I just did. Curious as to what they say...
I just did, too.
that's exactly what i was thinking TJ....
We received a transmission!
I'm losing you....Ning, come in?...comm's check... over...
Roadmap?... intentions...take the pill?....hello...Bueller... Bueller?
lol