As some of you may be aware, we experienced a system outage earlier this morning. The cause was due to a specific network configuration change that was made during our network maintenance window. Once we identified the issue, we quickly took corrective actions to restore service.
As a result of this outage, coupled with the sporadic system 500 errors we've experienced over the last month, we are taking the following actions:
- We have kicked off a new Ning Environment System Upgrade Project.
- Ning Interactive will invest in network hardware, servers, system/network redundancy and redesign the overall system architecture to stabilize the Ning application environment.
- Once these upgrades are in place, we expect to have 100% system uptime coupled with improved overall system and network performance.
- Our timeline to complete this project is December 31, 2016.