Current status of the Ning Platform is always available on the Ning Status Blog.

I've been doing some maintenance and working on adding members to Member Categories and I stumbled onto a couple accounts that the user names had been changed to gibberish numbers (starting with 1, 2, or 3). I emailed the member of the first one I found and they responded so I know they are a real member. I have found a total of 42 corrupted accounts, including a test account I created using a different email address. I tried editing the test account but the system refused to allow me to edit anything so I tried deleting the account from my admin account and the Ning system wouldn't let me delete it. I was able to use the leave option on the edit profile page when logged into that account and delete it that way and then I was able to rcreate the account through the normal signup process.

Has anyone else had this problem? Is there anyway to fix the issue other than emailing the member individually and instructing them to delete their account and signup again? I tried creating a member category called Corrupted and then assign all the corrupted accounts to that category but the Ning system won't let me do that to those accounts.

 

You need to be a member of Ning Creators Social Network to add comments!

Join Ning Creators Social Network

Votes: 0
Email me when people reply –
 

Some interesting articles related to community management, digital marketing etc. could be found in our digest. Don't hesitate to leave a feedback so we would know that we should continue :-)

Latest Activity

LEO Mobile App Builder updated their profile
Tuesday
Aase Lillian replied to Aase Lillian's discussion
Community - activity page
"Ok, thank you. Please send me details as I have no idea on how to do it. "
Mar 19
Aase Lillian and ⚡JFarrow⌁ are now friends
NC for Hire
Mar 19
⚡JFarrow⌁ updated their profile photo
Mar 18
⚡JFarrow⌁ replied to Aase Lillian's discussion
Community - activity page
"Yes you can add emojis to your community pretty much anywhere you like.
If you need some help…"
Mar 18
Aase Lillian updated their profile
Mar 18
Aase Lillian posted a discussion
Hi all. Is it possible to add emojis to the community? I also wish the activity page to include…
Mar 18
Donna MacShoe updated their profile photo
Mar 6
Adul Rodri is now friends with ANGE.L LUAR and Margarida Maria Madruga
Feb 14
Shweta Sharma updated their profile
Jan 26
catherine martin updated their profile
Jan 16
Donna MacShoe updated their profile photo
Jan 15
More…

Meanwhile, you can check our social media channels