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Is NING going out of business?

Hello fellow creators,

While reading the forum it has become clear that many Ning Creators are experiencing problems with either Merging or other problems...

Does anyone know an address for Ning Headquarters and actual management?

Ning pushed me by offering a special deal to merge to a 3.0 from my 2.0 --- why? If it can't be done successfully why push it on creators?

This terrible service indicates that someone somewhere does not care about us- the customers- very unprofessional...which makes me question the financial status of ning...

I have formally requested a refund of my monthly fees to Ning for the month of Aug. as I have not had proper access to my Ning 2.0 or 3.0...and all this has done is upset me during an already stressful time-we do not need this too!!

Hire more techs or pay them better- so they can actually get problems fixed in a timely manner!

So, now that I complain openly Ning will probably never fix my website! I have begged, I have pleaded, I have said PLEASE so many times I can type it in my sleep. 

Hello- is anyone listening?

Thanks

 

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Replies

  • Hey Ning,

    Do you realize many of these sites are "small businesses" are you aware that businesses are closing left and right!!!

    I think it is time for ALL Service Businesses- Yes Service Businesses- to go back to the old adage that "The Customer is Always Right" We have enough problems right now with COVID...

    Your job depends upon having customers...like me and all these other frustrated customers...Ning Creators have been left to feel like prisoners because you built the platform to trap us here in the first place...as you are aware it is difficult to move...

    So to the Techs I ask you to please put yourselves in our position- maybe you hate your job, maybe NIng sucks to work for, I don't know- but hey we are just customers- we did not do anything to you- if you are having a bad day I am sorry- but please do not take it out on me or these other customers!!! Or If you don't like my politics- also don't take it out on me- Please do your job, please help us!   We appreciate you!

    Thanks Suzie

     

    • Yahoo!! Ning listened!! I have control of my site back... and Ning has apologized and compensated me!!

      I hope everyone else with network issues also receives satisfaction!

      THANK YOU!

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