Currently we are thoroughly watching over the situation in Ukraine and trying to support the brave and unstoppable spirit of Ukrainian nation in fight against Russian invasion by donating to the official resources provided by the Government. NING is standing with Ukraine in this fight for freedom and independence and if you want to show your support you can donate here.

Слава Україні! Героям Слава!

Current status of the Ning Platform is always available on the Ning Status Blog.

FORUM

Ning 2: Features Layout: Cannot drag/move features in Chrome and Safari

Posted by Mark Drury on September 8, 2019 at 2:40pm in
Bugs & Issues (Ning 2)

In the latest versions of Chrome and Safari on MacBook Pro running Mojave v10.14.5 (18F132), I can no longer drag items on the Features Layout management page. Any attempt to do so results in page item selection, even though I appear to have the correct cursor for feature movement. Anyone else seeing this?

You need to be a member of Ning Creators Social Network to add comments!

Join Ning Creators Social Network

features layout

★

Votes: 0

Email me when people reply –

Replies

Anastasia_Ning_Support September 9, 2019 at 3:54am

Hi Mark!

A frozen Features Layout will sometimes occur as a result of an issue with Javascript. A simple hard refresh or two on your end should resolve the issue, pulling in a new version of the page.

To hard refresh on a Mac, press the Shift, Command, and 'R' keys simultaneously in Firefox or Chrome. On a PC, press Ctrl and F5 at the same time. You may need to do this a few times, but that will usually resolve the issue.

Best regards,

The NING Team
Mark Drury September 9, 2019 at 1:49pm

Anastasia, yes, I tried Shift-Refresh in both browsers and that didn't resolve the issue on my older MacBook Pro, but on my newer work MacBook Pro the Features Layout functionality works. Odd, but I guess I'm good here. Thanks!

Mark