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Hi there,

I have been trying to make my Network works for quite sometime now.

I lost sponsor because they did not like the layout.
O lost users cause They think the site confuse, They can't find how to upload photos or Like a photo each is the base of a network.
I lost blogger cause they think the layout is terrible and they don't want to write on some new web each is kind of ugly.
A lost money, cause I use on advertainment, And Guess what. People said the website is confusing and they could now find how to upload photos and like.
I try to create a list of emails with MailChimp, but that also not working.
I don't know  about codes, but all the time I see some to try to fix something 

I see Lot's of Ning user asking for somethings, like put the like button in the right place, and other things, over and over again, they do not listen and just give the excuses.

Is just me or is lot's of thing wrong here?
Is there any other company that offers the same we can find on Ning but really works?

I can not trust this company anymore and try to create my business here. and a waste of time and money. nothing is fast and everything works more or less. Now they want to charge me for a code to put the Like button in the correct place. I'm not happy





 

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Replies

  • NC for Hire

    It is true that there are some things missing and broken.  It is true that there should be quicker support.  However, Ning is not in the business of building communities.... they build a community platform.  It is up to you entirely to make your community design and functionality work for your members.  No one should blame Ning for losing members because it is the community manager's /creator's responsibility to tune and design their community to meet the needs of their audience.  I agree that there are some things missing and wish things on Ning's end moved a bit faster however, if I were you, I would strip everything down to the basic features and build it back up according to what your community needs.  You can always hire someone to design it the way you would like and add the features you need, but at the end of the day you cannot blame ning for your member's perceptions.   A long time ago I stopped complaining and started pushing the community to its limits using what I had to work with.   Is my community perfect?  Hell no...  websites and communities are like fashion.......... they are never finished.  I bet if you changed your perspective and rebuilt from the ground up, you would be happier with your community.  Happy to help if you need it....but I do not complain....i build.   If you switched to buddypress or social engine... your headaches would grow...  just my 2 cents

    • NC for Hire

      Honestly, Ning should seriously consider hiring someone who has been on the platform for years to join the support team because NCs for hire (like myself) are looked to for advice and information for upcoming features and inside intel on issues that other NCs are having.  Nevertheless, we are in the dark just like everyone else.  Without a person like this on staff, these problems will likely persist.  Build around the issues and communicate with your members and you'll have an easier time...its all about perspective.  Ning still is the best platform for building communities, in my opinion... and I've tried them all..

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