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Posts not appearing on the Latest Activity Feed

Posted by Annabel Gregory on September 9, 2018 at 4:37am in
Ning 3 Feedback and Issues

This is a problem that has persisted since early March - I was told then that there was ongoing work overhauling the Activity Feed, and that I would have to wait until this was completed for the problem to be sorted. Presumably this work cannot STILL be ongoing ?!?! New posts (i.e. as opposed to replies) do not appear until we 'feature' them individually, and even then any images in the posts are not displayed (apart from those in the Gallery). Other info - in particular Welcome messages for new members of the site - are also not displayed.

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Replies

Anna_Ning_Support September 9, 2018 at 11:51pm

Hello, Annabel!

We do understand your frustration but we kindly ask you wait until the Technical Team will fix this. We received a lot of complaints regarding the Activity Feed and that is why we decided to update the whole feature completely. The new version will be working properly. So, please give us more time to provide you with the new Activity Feed.

Best regards,

The Ning Team
- Amber Nelson > Anna_Ning_Support September 11, 2018 at 6:07am
  
  The only thing not working in my activity feed is private posts. Everything else works flawlessly.
  - Anna_Ning_Support > Amber Nelson September 12, 2018 at 3:19am
    
    Hello, Amber!
    
    That is why we decided to update the whole feature, to avoid such situations.
    
    It will be fixed with the new version of the Activity Feed.
    
    Best regards,
    
    The Ning Tem
    - Amber Nelson > Anna_Ning_Support September 12, 2018 at 9:07am
      
      Will it exist for both 3.0 and 2.0?
      - Anna_Ning_Support > Amber Nelson September 13, 2018 at 8:20am
        
        Hello, Amber!
        
        As our Technical Team is still working on this issue we are not sure how the new feature will be implemented on our platforms. But, as soon we receive any new piece of information we will provide our network creators with it.
        
        Best regards,
        
        The Ning Team
    - Annabel Gregory > Anna_Ning_Support September 12, 2018 at 9:46am
      
      Sorry, I missed these (no notifications). Anna, Ning has been 'updating the whole feature completely' for 6 months already - how long do you expect it to take?
      - Anna_Ning_Support > Annabel Gregory September 13, 2018 at 1:45am
        
        Hello, Annabel!
        
        Unfortunately, we cannot provide you with the exact time frames as the Feature will be rebuilt completely for all our platforms and it takes more time. But we will inform all our network creators of any updates from the Technical Department.
        
        Best regards,
        
        The Ning Team
        
        Annabel Gregory > Anna_Ning_Support September 19, 2018 at 1:46am
        
        Well, thank you, Ning! At long last, our Latest Activity Feed is suddenly working perfectly. All fingers and toes crossed ...