Current status of the Ning Platform is always available on the Ning Status Blog.

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November 25


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Admin


Anna_Ning_Support replied to J.Ayvar's discussion
We need this in Ning 3.
"Hello,
We have the default welcome email that includes the name of the member and the features he or she can use on the site.
And you can customize the Welcome Message on the Ning 3.0 platform.
You can do this in Members- Message Templates.
Also, pl…"
Friday
Anna_Ning_Support replied to Eva's discussion
Ning pushes us!
"Hello,
We do apologize for all the misunderstandings.
This is just the information on the migration procedure. We are not forcing you to migrate the site to the new platform. You can continue to use Ning 2.0 site.
Best regards,
Customer Support "
Wednesday
Anna_Ning_Support replied to Kevin Acosta's discussion
website down - - unable to create Ning Support help ticket to get it back up
"Hello,
The issue was connected to your custom domain settings.
Please, check your mailbox. We already sent you a reply.
Best regards,
The Ning Team "
Tuesday
Anna_Ning_Support replied to Fabricio Giugni's discussion
Help. Need to replace the Like button.
"Hello,
Our developer can assist you with the code.
Please, send us all the details and the code you have to support@ning.com
We will check this for you.
Best regards,
The Ning Team"
Aug 18
Anna_Ning_Support replied to Paul Corona's discussion
Mobile Version- Open to Desktop View
"Hello,
In order to have the site in the desktop view on the mobile device, you need to deactivate the Mobile version for your network.
Please, go to the Dashboard - Settings-Mobile. You need to remove all the pages that are picked for the mobile ver…"
Aug 18
Anna_Ning_Support replied to Groudswell's discussion
Editing Sign-up Page - Adding a link and Paypal Button
"Hello,
Did you try to use the Paid Access we offer? It allows you to connect your PayPal account and set up the paid membership on the site.
But if you want to add the PayPal button, please sent us the code you have to support@ning.com and our devel…"
Aug 14
Anna_Ning_Support replied to Sheshdhar Tiwari's discussion
Help me, I am in trouble
"Hello,
Unfortunately, there is no way to restore the deleted page.
You can only recreate it. Please, use the Social Site Manager for this.
Go to the Site&Pages and click +Add page button. Note, the page type should be Custom.
Best regards,
Customer…"
Jul 25
Anna_Ning_Support replied to Fabricio Giugni's discussion
About Ning 4.0
"Hello,
 
It will be possible to have the networks on different platforms. So you can choose the network you want to keep using.
Best regards,
The Ning Team"
Jul 25
Anna_Ning_Support replied to J.Ayvar's discussion
Ning 4. PageSpeed Insights Vs Ning 3
"Hello,
We do appreciate your feedback and also the provided information.
It will be reported to the management and Technical Team.
Best regards,
The Ning Team"
Jul 17
Anna_Ning_Support replied to Fabricio Giugni's discussion
About Ning 4.0
"Hello,
We support the Ning 3.0 platform and will keep doing this. And we are working on the new platform at the moment. The procedures of support both of them or migration from 3.0 to 4.0 platform will be developed later. We will inform all our netw…"
Jul 14
Anna_Ning_Support replied to Fabricio Giugni's discussion
About Ning 4.0
"Hello,
Thank you for your suggestions and wishes. We passed all the information to our management.
We hope the mentioned features will be developed for both Ning 3.0 and Ning 4.0 platform.
Best regards,
The Ning Team
 "
Jul 14
Anna_Ning_Support replied to Fabricio Giugni's discussion
About Ning 4.0
" Hello,
Do not worry, Ning will continue to be the Social Network. The preview video is more about the builder of the site and its options. But members will still have own pages and will be able to add their own content to the site. You can test it…"
Jul 11
Anna_Ning_Support replied to Ana Massien's discussion
Some recent suggestions for ning 3.0
"Hello,
Thank you for sharing your thoughts with us.
Best regards,
The Ning Team"
Jul 3
Anna_Ning_Support replied to Ana Massien's discussion
Some recent suggestions for ning 3.0
"Hello,
Thank you for the suggestion.
We pass it to the manager. So, it will be checked in the nearest future.
Best regards,
The Ning Team"
Jun 29
Anna_Ning_Support replied to Ana Massien's discussion
Modules suggestions for 3.0
"Hello,
Thank you for adding more details.
We already updated our report.
Best regards,
The Ning Team "
Jun 29
Anna_Ning_Support and Ana Massien are now friends
Jun 29
More…

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