Current status of the Ning Platform is always available on the Ning Status Blog.

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Birthday:

November 25


What's your role? Network Creator (NC) or Admin?

Admin


Anna_Ning_Support replied to Suzie Nielsen's discussion
Ning 2 having problems loading
"Hello,
We do apologize for all the inconveniences you faced with.
Unfortunately, this is the result of the glitch that we have on the platform and it appears on the sites from time to time.
We cleared something on our side and can see the site prope…"
Sunday
Anna_Ning_Support replied to Ana Massien's discussion
Modules suggestions for 3.0
"Hello,
We do appreciate all your suggestions.
Your feedback is already reported and we hope we will have some improvements on the platform in the nearest future.
Thank you for using Ning and staying with us.
Best regards,
The Ning Team"
Jun 9
Anna_Ning_Support replied to Andreas Andersson's discussion
Wierd problems 2.0
"Hello,
We already fixed the issue on your site. Unfortunately, this is the temporary fix, as we are still working on this issue. Please, contact our Customer Support if the issue appears again in order to be assisted faster.
Best regards,
The Ning T…"
Jun 9
Anna_Ning_Support replied to Scott Bishop's discussion
Photo Slideshow Not Rendering Correctly
"Hello,
Thank you for the suggestion.
We reported it already to our Technical and Product Teams.
Best regards,
The Ning Team "
May 26
Anna_Ning_Support replied to Ana Massien's discussion
Some recent suggestions for ning 3.0
"Hello,
Thank you for the suggestions. Some of them we already received and are working on them. But also we received several new from you.
We do appreciate this and reported them to the Technical Team.
Best regards,
The Ning Team "
May 26
Anna_Ning_Support replied to Sheshdhar Tiwari's discussion
Link colors should be distinct
"Hello,
We do apologize for all the inconveniences you faced with, but those are the default settings for the platform. All the links are marked with one color and you can pick it. So, all the members of the site will know that this name/word/sentenc…"
May 26
Anna_Ning_Support replied to Sheshdhar Tiwari's discussion
Birthday greetings
"Hello,
We do not have such inbuilt option on the platform at the moment.
But it may be customized for your site. Please, provide us with the details of the feature and how you wish it works. You can send the information to support@ning.com 
Best reg…"
May 22
Anna_Ning_Support replied to Rich Page's discussion
Help migrating a custom ning 2.0 to 3.0
"Hello,
We offer the migration procedure on our platforms. It can be done by our Technical Team.
Please, send a direct request to migration@ning.com 
Also, you can set up the same design on the Ning 3.0 network or use the codes for this. You can do t…"
May 20
Anna_Ning_Support replied to Annabel Gregory's discussion
Another issue with SSL certificate renewal - please, please sort it!
"Hello,
We do apologize for the delay. The SSL certificates from Let's Encrypt are automatically renewed.
And your site is shown as a secure one at the moment https://take.ms/2R44t
We hope this will not happen in the future.
Best regards,
The Ning Te…"
May 20
Anna_Ning_Support replied to Paul Corona's discussion
Friday's Problem- Boxes ?
"Hello,
We cleared something on our end. Please, clean up cashe&cookies in your browser and check the site again.
Note, in order to fix this faster, you just need to contact our Support directly.
Best regards,
The Ning Team "
May 15
Anna_Ning_Support replied to ⚡JFarrow⌁'s discussion
Members Not Receiving Emails
"Hello,
We kindly ask you to send us the email to support@ning.com regarding this issue. Please, provide us with the names of the members who do not receive the notifications and the groups they are following.
Best regards,
The Ning Team "
May 15
Anna_Ning_Support replied to David Deubelbeiss's discussion
Files download with a designation (.pdf / .pptx / .doc )
"Hello,
We do understand your frustration and already marked the issue as the urgent one.
We will try to fix this as soon as possible.
Best regards,
The Ning Team"
May 13
Anna_Ning_Support replied to Marly's discussion
Profile Page Bug
"Hello,
Thank you for notifying us.
Please, provide us with the names of the members with the issue on their profile page.
We kindly ask you to send us all the details to support@ning.com for the further invetigation.
Best regards,
The Ning Team"
May 13
Anna_Ning_Support replied to Hugh's discussion
Ning Say Wrong Font Means Forum Posts Rejected
"Hello,
The link you sent includes a post with a picture and text.
In such cases, it is better to provide us with the whole post/text that needs to be posted so we can investigate this properly and provide you with a detailed answer. You always can d…"
May 12
Anna_Ning_Support replied to Mark Drury's discussion
Ning v2.0 Network Foobarrage ...
"Hello,
Unfortunately, the glitch can be fixed only at the moment it is caught. We already provided the fix on your site again and kindly ask you to check it. Also, you can notify us directly to email support@ning.com, via the call or the Live Chat o…"
May 12
Anna_Ning_Support replied to Bizz's discussion
My Tip marked as spam ? never had that before guess ya have to wait for it then lol
"Hello,
We are deeply sorry for this situation.
It is already reported to the Technical Team for the investigation.
We hope it will be fixed in the nearest time.
Best regards,
The Ning Team"
May 12
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