Currently we are thoroughly watching over the situation in Ukraine and trying to support the brave and unstoppable
spirit of Ukrainian nation in fight against Russian invasion by donating to the official resources provided by the
Government. NING is standing with Ukraine in this fight for freedom and independence and if you want to show your
support you can donate here.
"Hello,
We do apologize for all the inconveniences you faced with. Unfortunately, the landing page builder not allways work perfectly.
We received the notifications of that and our Technical Team is alredy working on some improvements. But the base…"
"Hello,
We have the default welcome email that includes the name of the member and the features he or she can use on the site.
And you can customize the Welcome Message on the Ning 3.0 platform.
You can do this in Members- Message Templates.
Also,…"
"Hello,
We do apologize for all the misunderstandings.
This is just the information on the migration procedure. We are not forcing you to migrate the site to the new platform. You can continue to use Ning 2.0 site.
Best regards,
Customer Support "
"Hello,
Our developer can assist you with the code.
Please, send us all the details and the code you have to support@ning.com
We will check this for you.
Best regards,
The Ning Team"
"Hello,
In order to have the site in the desktop view on the mobile device, you need to deactivate the Mobile version for your network.
Please, go to the Dashboard - Settings-Mobile. You need to remove all the pages that are picked for the mobile…"
"Hello,
Did you try to use the Paid Access we offer? It allows you to connect your PayPal account and set up the paid membership on the site.
But if you want to add the PayPal button, please sent us the code you have to support@ning.com and our…"
"Hello,
Unfortunately, there is no way to restore the deleted page.
You can only recreate it. Please, use the Social Site Manager for this.
Go to the Site&Pages and click +Add page button. Note, the page type should be Custom.
Best regards,
Customer…"
"Hello,
We do appreciate your feedback and also the provided information.
It will be reported to the management and Technical Team.
Best regards,
The Ning Team"
"Hello,
We support the Ning 3.0 platform and will keep doing this. And we are working on the new platform at the moment. The procedures of support both of them or migration from 3.0 to 4.0 platform will be developed later. We will inform all our…"
"Hello,
Thank you for your suggestions and wishes. We passed all the information to our management.
We hope the mentioned features will be developed for both Ning 3.0 and Ning 4.0 platform.
Best regards,
The Ning Team
"
" Hello,
Do not worry, Ning will continue to be the Social Network. The preview video is more about the builder of the site and its options. But members will still have own pages and will be able to add their own content to the site. You can test it…"
"Hello,
We do apologize for all the inconveniences you faced with.
Unfortunately, this is the result of the glitch that we have on the platform and it appears on the sites from time to time.
We cleared something on our side and can see the site…"
"Hello,
We already fixed the issue on your site. Unfortunately, this is the temporary fix, as we are still working on this issue. Please, contact our Customer Support if the issue appears again in order to be assisted faster.
Best regards,
The Ning…"