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Suspension Issue - member ghost suspended

Hello, 

  Wondering if anyone else is having this issue. (I've already sent in a ticket, just waiting on a reply) later into the evening: typically between 2-6am, I have members reaching out to me via "reporting login issues", that their accounts have been suspended. My admins of my website are not at fault here as I can clearly see we have not ONE suspended member via email or IP - list is completely clean. I've noticed that after a few hours their accounts return to normal and they can log in. However, this is offputting to some members and I fear I will lose some because of this bug. 

Any thoughts?

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