Questions? Get Speedy Answers!

[Christina]

As you may know, Premium Support is one of the premium services we offer, which allows you to get quick turnaround for questions on your Ning Network. We offer three levels of support for various needs, from 24 hours to 4 for urgent issues. While we try to answer everyone's questions efficiently and reliably, we make it a priority to answer our Premium Support holders first. You can see a quick comparison of our Premium Support plans here, including how we prioritize issues.

Premium Support focuses on providing guaranteed time frames for responses to your questions. According to ourPremium Support Terms, we answer questions relating to issues you are experiencing, feature requests, and general usage and development questions. To clarify, we can help direct you where to find help on CSS or whether a Ning App is possible; we don’t have an in house team to design or develop Ning Apps for individual Ning Networks. That said we’re happy to suggest external firms who do provide this!

If you have any questions, please feel free to contact the Ning Help Center. And if you already have Premium Support purchased, be sure you are signing in with the account and Ning Network covered under support!

[carmin karasic]

Hi,

I figured out what happened. I changed a discussion category setting and didn't click "Allow members to reply". So I am All set now. Thanx.

peace,
carmin

[carmin karasic]

Hi Christina,
I assume you mean send a question from the Ning Help form. I did that si I am just waiting for a reply.
Thanx.

[Christina]

Hi Carmin!

We'll be happy to help you with this - please go ahead and submit a ticket through the Ning Help Center at http://help.ning.com!

Best,
Christina

[J.B. Schag]

Christina, I hope you get a chance to update your profile photo from the one you are using that looks like you cut your old boyfriend out!

Please send or post the links to external firms that have had success in developing Ning apps.

Have a great day

Thanks

[carmin karasic]

Suddenly no one, except me, can post replies to my newest discussions. The reply button vanished, even from a discussion that had it before. What happened? My Ning is http://carminka-w4ed.ning.com/ Any help at all would be greatly appreciated.