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Anyone else having issues with their site loading slowly?

Posted by Mar on September 26, 2018 at 8:08pm in
Ning 3 Feedback and Issues Ning 3 Community Support
Our members have been ignoring the slowness i.e: Ning hosted images do not load, Sometimes photos will upload broken unless using an outside image hosting site and chat loading slowly. However, this evening it has gotten so slow that chat will not open for several of my members. Clicking on the chat bar simply brings them back to the top of their page. If they can get the chat to open, it takes a least a minute and a half on good internet.

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Replies

  • Anastasia_Ning_Support September 27, 2018 at 9:38am

    Hello!

    Unfortunately, for the last couple of days, our developers are working on the issues with storage, that initially caused massive troubles with images upload and the overall speed of the site. 

    I can see that you have already contacted our customer support team on the matter, so once our maintenance is over you will be notified via email. 

    Please accept our apologies for the inconveniences. 

    Best regards,

    The NING Team

    • Fabricio Giugni > Anastasia_Ning_Support October 4, 2018 at 7:19am

      Hi,

      I am having this problem too. Lot's of my members stopped to post cause of that. How long is going to take?

      • Anastasia_Ning_Support > Fabricio Giugni October 5, 2018 at 5:23am

        Hello!

        I am very sorry, but unfortunately, we do not have any estimates yet. Our developers are still looking into this issue and we are doing our best to resolve it as soon as possible. 
        Please accept our apologies for the inconveniences. 
        Best regards,

        The NING Team

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