CHAT OPTIONS

[Fabrizio Lavado]

Hello.

I need some help with chat options:

1) Is it possible to show for the embedded chat, the users that are logged in at that moment?  I see you can scroll between all user base and see a green dot of for all connected, but if you have hundreds of users, it is not practical. Better to see a list of all that are available...

2) In the embedded chat, is it possible to open by default the main chat room? Because many get lost in the default view.  Is it possible to change default view also in floating chat?

3) For the bar option, is it possible to show it a little bit fancier? Like, to have a floating button that says "CHAT" so people are aware that it exists.   Also in mobile view, the chat bar doesn't appear, only the embedded view. Is it possible to have a floating button to take them to the embedded chat room?

4) For not logged in users, when visiting embedded chat view, is there a way to show them what's going on inside the chat room, so they are more willing to sign up? Only a white page appears with a very small sign up button.

Thanks in advance!

[Kyryl_Ning_Support]

Hi there!

Unfortunately, the options that you are asking about are not available in the current version of the chat. So I'll post some suggestions based on your questions, and the management would see if it possible and reasonable to make such changes to the functionality. Whatever their decision would be I'll let you know what they have decided.

Meanwhile some of the point you have mentioned could be accomplished with the custom code.

Best regards,

Ning team.

[Fabrizio Lavado]

Thanks Kyryl. And is it possible that you can share with me some of this "custom codes"? I am not programmer, not even familiar with CSS, so all I can do is copy/paste code. Thanks again!

[Kyryl_Ning_Support]

Hi there!

Here is the script (should be inserted in the Custom code section into the End of page field) which removes offline users, in the list of users of the main room.

<script>
x$(window).load(function ()
{
var del = setInterval(function ()
{
if (x$('.cht-userList li').length)
{
x$('.cht-userList li img.cht-offline').parent().remove();
}
}, 100);
});
</script>

Best regards,

Nign Team.

[Kyryl_Ning_Support]

Hi there!

Just to make sure that we are on the same page which chat do you call embedded?

Best regards,

Ning Team.

[Fabrizio Lavado]

Hello!

I have inserted the code and it dissapears the list of all users in chat room. Off and Online users.

Embedded chat for my website you can find in this link:  http://kpopway.com/chat

Thank you!

[Kyryl_Ning_Support]

Hi there!

Yep, I think this has been caused by the number of users you have, I'll try to figure out how this could be fixed for such cases.

Best regards,

Ning Team.

[Gemma Space]

Hi Fabrizio, add this to your custom css in global:

.cht-roomName::after {
content: "- Online List";
display: inline-block;
margin-right: 3px;
margin-left: 5px;
}

 

and it will add 'Online List' or whatever wording you edit it to to the end of the chat room name so users know when they click it it will show the online list.

I used the script provided by Kyryl in my code and it worked perfectly for me.

Gem.

 

[Gemma Space]

Apologies it's:

 

.xg_chat .cht-groupChatHeading .cht-roomName::after {
content: "- Online List";
display: inline-block;
margin-right: 3px;
margin-left: 5px;
}