Hello.
I am having an issue when sharing blog posts to Facebook in my site (kpopway.com)
Please help with this. Thanks!
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Replies
Hello!
Thank you for alerting this issue, I can see there is an error message when you try to share.
I will pass the issue to the admin so he can check it and I will get in touch with you once I have an update.
Best regards,
The NING Team
Thanks Anastasia.
Hello!
We have checked the issue with Facebook share and, unfortunately, we are not sure what exactly is causing "Could not retrieve data from URL". If you turn off your domain mapping, the share works correctly with your default URL kpopway.ning.com. That's why we suppose that it has something to do with your custom domain name provider settings, so we can only offer you to contact GoDaddy support (as we can see your kpopway.com was bought there).
Best regards,
The NING Team
Hello Anastasia. I had a call with Godaddy support. They only told me that my nameservers in the domain are not pointing to NING hosting!...very strange thing, as I remember I changed that.
Can you please tell me which nameservers I need to point to? Thanks!
Hello, Fabrizio!
I do apologize for taking so long for the response.
Please, check your Inbox as I sent you screenshots.
Best regards,
The Ning Team