Current status of the Ning Platform is always available on the Ning Status Blog.

I'm having lots of problems with my community - members can download all files but many of them don't put a designation (.pdf / .docx / .mp4 etc ..)  Sure, you can download and then go into your directory and add it but most users aren't that tech saavy and just think things aren't working.

Any other community having this problem?  

I do hope NING escalates this. I have paying customers and under a lot of heat - and nothing I can do with my own developers. Shyte. 

David 

You need to be a member of Ning Creators Social Network to add comments!

Join Ning Creators Social Network

Votes: 0
Email me when people reply –

Replies

  • WithOUT a designation ... 

  • NC for Hire

    this tip may help..

    search through my discussions.. your answer is inside one of my old tips

  • Jim - can't access any of your old discussions.  Ning has cleaned up the archive here and most discussions no longer available. 

    Can you be more specific?  I really don't see how this problem can be fixed other than on the Ning server side?

  • Hello,

    We do apologize for keeping you waiting.

    The issue is reported to the Technical Team and we added the screencasts you sent us to the report.

    You will be informed of all the updates from the technical team via the email.

    Best regards,

    The Ning Team 

    • I am getting many angry emails from paid members.  Please escalate this - it has been a week and a half since I reported this. It can't be a complex problem. 

      • Hello,

        We do understand your frustration and already marked the issue as the urgent one.

        We will try to fix this as soon as possible.

        Best regards,

        The Ning Team

This reply was deleted.
 

Some interesting articles related to community management, digital marketing etc. could be found in our digest. Don't hesitate to leave a feedback so we would know that we should continue :-)

Latest Activity

Rosas † Negras replied to Bizz's discussion
Ning: Why does it not show who added music or a tab for My Music ? Essential For Moderation
"here is the reason I chose to upload only I"
8 hours ago
⚡JFarrow⌁ replied to Bizz's discussion
Tip: Resize your Social Channels Video
"awesome... thanks Bizz!"
9 hours ago
Bizz posted a discussion
Either I am totaly missing something but l can't seem to see anywhere that says who added a playlis…
9 hours ago
Bizz replied to Bizz's discussion
Tip: Profile Themes And Code
"Oh not sure if you seen the Game Of Thrones theme but I will be adding a small series of these and…"
12 hours ago
Bizz replied to Bizz's discussion
Tip: Profile Themes And Code
"Thanks, yes this is the first version of this and will be adding more to it so members can also cha…"
12 hours ago
J.Ayvar replied to Bizz's discussion
Tip: Profile Themes And Code
" Wow, I was pending this update and finally see it. Everything that can be done creatively in Ning…"
14 hours ago
Rosas † Negras replied to Bizz's discussion
Tip: Resize your Social Channels Video
"thank you very much my Master"
21 hours ago
Rosas † Negras replied to Rosas † Negras's discussion
Paying for a replay on a video or photo? Ning 3.0?????
"I waited two days ... and today the answer I have to pay ... I told him that I would have a discuss…"
yesterday
Bizz posted a discussion
If you use the css section quite a bit like I do you may find the box a little limited in it's heig…
yesterday
Bizz posted a discussion
Ning have changed the layout for the social channels and so we have a small video in the middle of…
yesterday
Bizz replied to Bizz's discussion
Tip: How I added Music To A Page
"Thanks Charles, no unfortunatly not it just a way to get the music page onto a page
 "
yesterday
Bizz replied to Rosas † Negras's discussion
Paying for a replay on a video or photo? Ning 3.0?????
"The agent has got this wrong as that is what you pay for. Have you got it set that the option to re…"
yesterday
More…

Meanwhile, you can check our social media channels