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How do we get tech support for Ning 2 platform?

Posted by Cindy Dean Mccoy on June 11, 2020 at 9:12am in
Bugs & Issues (Ning 2)

I am on a Ning 2 platform and there is no support.  I have trouble tickets that are months old and when I ask for an update, I get a copy/paste responce.

I've already passed it to our Tech Unit.
We will keep you updated and inform you once any feedback is received.
Thank you for your patience!

If you are trying to get us on Ning 2 to leave.  Just tell us. Do not keep us dangling with no support.

 

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Replies

  • Bizz June 11, 2020 at 10:19am

    You could try going to  https://www.ning.com/   then click on the live chat at the bottom right you can chat with a support agent who then may be able to get some help for you

    Create your own social network with the best community website builder - NING
    Ning - is the largest online community building platform in the World ★ Create your own social network in a matter of minutes ⚡️ Take your 14 days tr…
  • Kos June 11, 2020 at 7:01pm

    I don't even bother with tickets anymore.  I just call them.

    1-855-233-6436 (USA/Canada Toll Free)

    0-808-189-2035 (UK Toll Free)

  • Cindy Dean Mccoy June 15, 2020 at 9:32am

    Thank you both for other alternatives to contact Ning!  Trouble tickets are a joke.

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