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I have more than 1000 articles on my network http://kkartlab.in/ . Whenever I try to find something using 'search' option, I am unable to find it. Either I am being directed to something else  that doesn't have any relation to what I am searching for or I am getting this message

Our apologies - we couldn't find any discussions matching your search.

Suggestions:

  • Make sure all words are spelled correctly
  • Try different or more general keywords

Even if I made sure all words are spelled correctly and used correct key words and typed exactly the title of my discussions and even when the discussion exist, still I am getting the same message over and over again. 

I am fed up  as I will have to waste lots of my time daily searching for the things I want  manually.

What is the solution Ning? Why is this happening?

Can't you improve the search option?

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Replies

  • NC for Hire

    This is new... looks promising

    Site Search 360 | Perfect Site Search for every website
    The best site search for any website. Simple type, get search suggests, autocompletions and structured data at your fingertips.
    • Thanks but my problem is within the network. I can find the network but not the contents of my network when I search through internal search option.

      Site Search 360 | Perfect Site Search for every website
      The best site search for any website. Simple type, get search suggests, autocompletions and structured data at your fingertips.
      • NC for Hire

         What it could possibly be:

        Page accidentally got saved as draft instead of published-- go into sites & pages backend and look down the list of pages for red Draft indicator..if that is it then re publish..

        You might also have default privacy of network not full set to public in which case you produce no RSS feeds and full network is not parsed

        or perhaps your Robot.txt file has a line or 2 in it  that are preventing the crawl of those pages

        or you might have placed a page inside a group instead of the main branch of the community in which case, there it is instead.

        or perhaps it was deleted by an evil admin who shouldn't be messing with things

        or it was all a dream... of course, always possible

        hope this might help you track it all down...

        Site Search 360 | Perfect Site Search for every website
        The best site search for any website. Simple type, get search suggests, autocompletions and structured data at your fingertips.
        • Thanks Ning has just found the problem and they are trying to rectify it.

          Site Search 360 | Perfect Site Search for every website
          The best site search for any website. Simple type, get search suggests, autocompletions and structured data at your fingertips.
  • Hi there,

    We have just checked your network and it seems that the search's got broken.

    We do apologies for the inconveniences this might cause, the issue has been reported to our tech team. As soon as it will be resolved we would post about this here to notify you.

    Best regards,

    Ning Team.

     

    • Thanks.

    • Still the problem is not resolved!

      • Hi there,

        We are sorry for this. Previously we have been fixing the search on each network separately but this approach has shown itself unreliable. So our tech team is trying to develop the new approach that will fix the search on all networks altogether.

        Apologies for the inconveniences.

        Best regards,

        Ning team.

        • Similar problema tengo en mi red www.trabajoenelnea.com.ar, no funciona ninguna de las funciones de búsqueda. Es un error muy grave, espero lo solucionen pronto. Muchas gracias.

          Trabajo en el NEA
          Un espacio de interacción entre las Personas, Empresas e Instituciones. La primera Red Social Profesional del Nordeste argentino.
          • Hi Claudio!

            Our system administrators working on this issue at the moment, so the search should be working fine soon. However it;'s taking some time to run the script on all servers, so if your search won't be working tomorrow please let us know.

            And please accept our apologies this issue with search

            Best regards,

            Ning Team.

            Trabajo en el NEA
            Un espacio de interacción entre las Personas, Empresas e Instituciones. La primera Red Social Profesional del Nordeste argentino.
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