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Invitation text and link missing

I have a 2.0 and the invitation link and text that is usually on all the pages has gone and tech is taking a long time to get this fixed. I have members wanting to invite their friends and can't.  In the past this link would take them to the profile questions which helps us vet our members.  I would love some help wiith this.    I've also lost the emoji's.  HELP>

 

Pam

 

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Replies

  • Hello!

    I understand your frustration, but unfortunately, our support team does not have updates as of now. Your case has been already reviewed by the QA team and passed to the developers, so now we are waiting until there is a solution and fix. 

    Once we receive any update our representative will notify you via email or I can let you know in this discussion. 

    Best regards,

    The NING Team

    • This isn't a very satisfying answer.  I know that 2.0 sites are low on the list to help however I pay a premium price to Ning each month and do expect a fix on these issures.  

      • Hi there!

        We do not prioritize issues of 3.0 platform over 2.0. The process of solving an issue mostly depends on the availability of resources, severeness of the bug, number of affected networks and so on. Also, some of the issues may require an additional coding, several tests and re-checks in the sandbox before we can release a fix to live networks.

        We apologize for keeping you waiting and we are doing our best to help you as soon as possible.

        Best regards,

        The NING Team 

        • Anxiously waiting for this to be resolved.  

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