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Members cannot login using Linkedin Single-signon

Posted by Naveen Jain on January 17, 2018 at 9:04am in
Ning 3 Community Support

Hi All,

Members in my network are not able to join-in using Linkedin Single-signon. That is the only way that members can join in as it limits the spam.

Ning has filed this as a bug. Any idea how long it takes to resolve this show-stopper bug?

Thanks for any guidance.

-Naveen

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Replies

Kyryl_Ning_Support January 18, 2018 at 4:24am

Hi Naveen,

I have signed up on your network using Linked In profile just couple of minutes ago. I suppose it was a temporary issue on the side of Linked In as I cannot see any deploys related to the sign in sign up process made recently in last couple of days.

Please check you will be able to find my work email among the members of your network. as the profile has been created fro the test purposes only you can remove it.

Best wishes,

Ning Team.
- Naveen Jain > Kyryl_Ning_Support January 18, 2018 at 4:30pm
  
  Hi Kyryl,
  
  I am not sure, why you did not encounter the issue. I just tried myself - ( I am the only one without Linkedin Integration) using Linkedin to sign up and cannot go past the sign up issue.
  
  Please call me so I can share my screen and show what my experience is.
  
  The challenge that we are asking 100's of senior credit unions leaders to signup on the network and they are not abe to do.
  
  Any help is very much appreciated.
  
  Thanks
  - Kyryl_Ning_Support > Naveen Jain January 19, 2018 at 1:17am
    
    Hi there!
    
    In such case could you please make some screenshots so I could see the error message that you have received?
    
    At this moment I have tried to sign in with my profile on your network using Linked In and so far no issues.
    
    Anyway looking forward seeing the screenshots, you can send them here in private on creators or on your network. Our support email (support@ning.com) also would work, just mention that it should be passed to me :-)
    
    Best wishes,
    
    Ning Team.
    - Naveen Jain > Kyryl_Ning_Support January 21, 2018 at 12:48pm
      
      Just asked my Community Manager to send the video of the issue. So far, the issue persists.
      - Kyryl_Ning_Support > Naveen Jain January 22, 2018 at 2:20am
        
        Hi Naveen,
        
        Well, I have asked my colleague to register with her Linked In the account just to see maybe it was only luck that I have registered successfully, and everything was fine for her as well.
        
        Looking forward seeing the video.
        
        Best wishes,
        
        Ning Team.