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Missing images???

I am told by Support that the reason why images are not loading on our website is because of a “Mess issue”.

Does anyone know what this means, and how to fix it?

Thnak you.

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Replies

  • I dont know, but images and links disappear on a regular basis for me too

  • Don't know but they need to explain it better.  Call them - phone # is on your Support page

    • Hi!

      I agree with you 100%. I have already spoken to Elizabeth personally, and also let our quality assurance manager know about the "mess issue" thing and your feedback, this case will be evaluated.

      Best regards,

      The NING Team

  • Hello!

    I am very sorry for the confusion! Our representative wanted to say that it is a massive issue that is being experienced by lots of networks, and it is caused by the maintenance of the servers. 

    I was just recently notified that this problem was fixed, so please let us know if you still experience any issues with missing photos/videos. 

    Bets regards,

    The NING Team

    • Also when you upload say more than one photo at once it will show the first photo u select that many times not each indivual photo 

      • Yes, I also reported that to Ning Support a while back - but not fixed yet.

        • Hello!

          Can you please try uploading several photos via your iPad device? I can see that this issue was marked as resolved yesterday, but if it still can be reproduced I will send it to rework. 

          Looking forward to your reply!

          Best regards,

          The NING Team

          • Yes, the photographs load OK now, but we still get the long sting of unnecessary characters, rather than the original image title.

            • Hello!

              The photo title automatically picks up the name of the image on your device. Here I tried to upload a random photo from my PC:

              http://take.ms/OupJM2 - the original title of the image

              http://take.ms/3BjIw - title during the upload

              Are you sure that your photo doesn't have the same name on your device?

              Looking forward to your reply!

              Bets regards,

              The NING Team

              Screenshot "Samples.png"
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