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I just posted about some domain mapping issues...I was trying to figure it out, and refreshed some pages, and some crazy stuff has happened...pages have been reordered, my theme is gone, and it looks like my work is gone...I had been saving everything this whole time, and it looked great on mobile and mac...now it's totally messed up! Please help! my site is (was) ironteens.ning.com the domain i was trying to use to map it to is www.ironteens.org...

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  • NC for Hire

    it seems like it is there now...just not protected with SSL...

  • Hi there!

    I apologize a lot for the inconveniences you have faced with.

    The tech team has already delivered a hotfix for the rollback bug, so please, provide us with a feedback, are you still experiencing any issues with disappearing content? 

    I can see that you have already contacted our support agents and mapped your network, and now you are waiting for the SSL certificate to be installed. Please, let me know if you still need any assistance on this matter.

    Looking forward to your reply!

    Best regards,

    The NING Team

    • yes, thanks...domain mapping is worked out now, but i'm still having struggles with disappearing content, organization of site, etc...most recently, i added a group page and a group...now, I can see the group in a tabbed element on my site, but when i click on it, it successfully directs me to where the page should be, (https://ironteens.org/groups/teenpact) but then it says page not found...and if i go to https://ironteens.org/groups/ it also says page not found, yet it looks to be properly set up on my back end...yesterday, someone had fixed it for me, but today it's not working again...there are other issues too, but i'm starting to lose track...

      • Hi there! 

        I am happy to hear that domain mapping is working fine! 

        Our admins have just recently delivered a final hotfix for the disappearing content issue and we are monitoring the systems for now. Could you please share with us the status of your site? Does the content rollback still appear? If so, when was the last time and what exactly went missing? Your feedback would be much appreciated.

        Best regards,

        The NING Team

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