On mobile version the profile pictures are sitting to the right of the profile picture area in mobile version. And for a while now there has been a white rectangular box behind the profile on both desktop and mobile. It looks strange. Anyone else experiencing this? Anyone know how to fix it? Thank you!
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Hi Jennifer!
Just checked your site using my mobile phone and haven't spotted any issues with thу displaying the profile pictures. could you please share the link where this could be checked, also please tell me which phone have you used, so I could perform the proper testing and see what could be done.
Looking forward to hearing from you.
Best regards,
Ning team.
I changed the size of profile pictures last night and it definitely helped. I noticed if picture is more rectangular than square...you get more white background.
Hi Jennifer,
I have run several tests on my test network with the different pictures, some of them were rectangulars vertically and horizontally oriented some squares, and I haven't noticed any white stripes etc, each time the picture was centered into the place determined to show the avatar, and the shorter side has been chosen as the base in order to make sure that the avatar fits well.
So if you can share the screenshot and the type of teh device you are using to open the site that would be highly appreciated as it's pretty possible that the issue is connected with the device or the version of the browser.
Best wishes,
Ning Team.
Hi there!
Thanks for sharing the screenshot with me. I have reported this issue to the tech team and attached all teh necessary data, it's a bit strange as the same approach is used to display the avatars on the other pages and I hope they will be able to release fix soon. In any case, I will let you know when everything is fixed.
Apologies for this inconveniences
Best regards,
Ning Team.
This is an extreme one but most are like this in some way if not perfectly square