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Sign-In / No Access to Previous E-mail

Posted by Lauren on May 8, 2020 at 8:38am in
Ning 3 Feedback and Issues

Hi,

I have a member who is not able to get into the e-mail address of the account they signed up for. So for example they signed up with their @yahoo e-mail address, they don't have access to that e-mail address and they don't remember what their password for ning is.

 

Are they screwed or is there a way I can change their e-mail address on my side to their new e-mail address?

 

Thanks

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  • Eddie Foster May 8, 2020 at 9:33am

    If you send Ning support an email they will amend the member's email address to their new one.

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