Current status of the Ning Platform is always available on the Ning Status Blog.

Hello,

I have members pay for a subscription to my NING site with one option being to pay $90 for a year subscription. The payment is processed through Stripe. However I just went into Stripe and noticed an unexpected "NING application fee" of $4.50 per subscriber in addition to the Stripe $2.91 credit card processing fee (which I did anticipate). How do I turn off the NING application fee? It came as a big surprise to see this NING fee for my subscribers on top of the monthly fee I already pay for NING services.

Thanks,

David

You need to be a member of Ning Creators Social Network to add comments!

Join Ning Creators Social Network

Votes: 0
Email me when people reply –

Replies

  • You can't it's why I have them cash app me then I allow them on the site or page they want to see. You get all the money no fees

    • NC for Hire

      interested in how you do this..

      • I keep the group or page private when they want to read or enter the group they cash app me the funds and i let them inn.

  • Hello David,

    It's true, we take a 5% fee of each transaction, plus Stripe or PayPal takes their fees.

    We decided to take percentages instead of charging a membership fee for using our E-commerce because that makes it easier for our creators to start. So when they have low income, they don't need to pay, for example, $19.95/month as we have on the old platform.

    Regards,

    Alex

    Ning Team

    • Hi Alex,

      It seems odd to me that you would charge me for a NING plan for the site (which is very limited in what you offer - for example, there is no build in Wiki app, Instagram activity feed, etc) and then also charge me when members subscribe using your eCommerce solution. The value you provide doesn't yet match the amount you charge.

      • Hello David!

        Having a percentage of your sales on top of the base subscription is not an uncommon thing - Shopify, Weebly, and Squarespace, for example, those are all well-known e-commerce solutions that also have a cut along with the fixed subscription fee. 

        In terms of functionality - we have launched our e-commerce system not that long ago as a response to the high demand from the prospective customers. Also, it is not an integration from an existing company, this e-commerce was built by our developers, so along with the fact that this is relatively new functionality, we yet to have a cash flow comparing to the above-mentioned companies that would allow us to lower the percentage.

        I would also like to point out that NING was initially created as a social platform in the first place, and did not target active businesses that needed to sell their goods or services, so e-commerce on our platform is a way to monetize an existing community and help the creators to profit from their work. 

        Best regards,

        The NING Team

This reply was deleted.
 

Some interesting articles related to community management, digital marketing etc. could be found in our digest. Don't hesitate to leave a feedback so we would know that we should continue :-)

Latest Activity

Vander NG replied to Anastasia_Ning_Support's discussion
Mention feature
"I tested it again yesterday, it seems the NING Support has fixed the problem without notifying me. …"
3 hours ago
This Is bully replied to Anastasia_Ning_Support's discussion
Mention feature
"The notification email was from a .Ning.com domain I went to my domain host which is go daddy and…"
8 hours ago
Max Ning Support is now friends with Rosas † Negras and kostasgr
20 hours ago
Vander NG replied to Anastasia_Ning_Support's discussion
Mention feature
"Thanks!  So you got the notification email from this new feature, with the same sender as all other…"
yesterday
This Is bully replied to Anastasia_Ning_Support's discussion
Mention feature
"You need to set up an MX record with your domain provider in order to enable this feature."
yesterday
Ana Massien replied to Anastasia_Ning_Support's discussion
Mention feature
"About time, ning. Yes, will it be added to over all network entirely? 
 "
yesterday
Ana Massien shared their discussion on Facebook
yesterday
Ana Massien liked Anastasia_Ning_Support's discussion Mention feature
yesterday
Rosas † Negras posted a discussion
impossible to work in the codes does not allow to add codes, modify or other
yesterday
Rosas † Negras liked Max Ning Support's profile
Friday
Max Ning Support is now a member of Ning Creators Social Network
Friday
Jen liked Anastasia_Ning_Support's discussion Mention feature
Thursday
More…

Meanwhile, you can check our social media channels