Is there a way to add wording to front chat bar to say Chat? Also I have volume up on chat and volume up on computer...but not receiving any sound notifications. It also seems that my chat glitches...I may be in the middle of a conversation and neither one of us can reply to the other. It will occasionally come up saying that it is connecting. One more thing...will there ever be a feature where a member receives an email notifying them that they have chat messages waiting for them or possibly a notification on front of chat bar that a member has messages awaiting them? Thank you!
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We're not getting sound notifications either. I've notified them but we wait. Go ahead and file a ticket so I'm not the only one.
I would say highly doubtful on the chat email notification thing but I'll let Kyryl chime in on that.
Hi Jennifer and Kos,
The issue with sound notifications has been reported to the tech team, I have added your networks and the link to this post to it so once the issue would be resolved I'll make the post here, under this discussion. But as I can see Jennifer has sent filed the ticket so she would be contacted in that ticket as well.
Also, I have pinged QA department to check the chat functionality (except sound notifications as it has been reported separately), hope that they would be able to find what is causing this issues.
Regarding the "Chat" text on chat bar, if you wish to have something like this:
Here is the code:
.xg_info.chatTitle::after {
content: "Chat";
}
I have seen that you have been able to change the color and weight of font yourself so I think the styling of the text won't be an issue for you, however, if you need something specific, please let us know and I'll change the code for you, or maybe John would jump into this conversation.
Regarding the email notifications, I'm not sure that it's a good idea to send email notification each time the message has appeared in the chatroom. Just imagine, you have 10 people in the main room and they have the long and lovely conversation, each of them posting approximately 3 replies in 2 minutes. So after an hour of such chatting the other members of the main room would receive 900 email notifications. Even if there will be 1 message in a minute from one person it still too much. However, the suggestion to show the number of unread messages on the chat bar itself is pretty interesting. Anyway, I'll pass both of them to the management and inform you when there will be any decision made regarding this.
Best regards,
Ning Team.
Thank you for the code to add "Chat" to the front of the collapsed chat box.
Very useful,
Holly