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I am unable to add content to my network

Posted by Dr. Krishna Kumari Challa on October 23, 2019 at 8:32pm in
Bugs & Issues (Ning 2)

I am unable to add content on my network ( http://www.kkartlab.in ). Whenever I  add something  and click on 'save', the content is getting disappeared. I tried several times now  without success. I tried to contact Ning e-mail support team and even the matter I typed in the box of the mail is getting disappeared. And I am unable to get support too!

I m unable to sign out too. It is not working.

Something is wrong with my network. Please look into the matter . Ning support and rectify the fault. Thanks.

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Replies

  • Kos October 24, 2019 at 7:38am

    Give them a call.  Good luck!

    1-855-233-6436 (USA/Canada Toll Free)

    0-808-189-2035 (UK Toll Free)

  • Anastasia_Ning_Support October 25, 2019 at 12:32pm

    Hello!

    I have checked the system and it seems like we haven't received any emails or calls from you regarding this issue. 

    We need more details to investigate it, could you please send us a screenshot or a screencast to support@ning.com, or visit us in the LiveChat, we are open 24/7. 

    Looking forward to your reply!

    Best regards,

    The NING Team

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