Current status of the Ning Platform is always available on the Ning Status Blog.

Replies

  • Hello!

    Sometimes verification emails get into spam/junk folders, or they are being blocked by the email provider/company's firewall. In such cases, we usually offer to use an alternative google/yahoo email address, or temporarily disable an email verification. 

    Best regards,

    The NING Team

    • Yes, I temporarily disabled email verification, on the suggestion of Ning support. (no, it wasn't a spam issue). Thanks.

       

      • Hello Annabel!

        We are currently investigating the issue with undelivered emails further, and it would help us a lot if you provide us with email addresses (or at least the domains, like @gmail.com or @yahoo.com) of members who haven't received emails from us, the type of an email and date when it was supposed to arrive. 

        Best regards,

        The NING Team

        • Hi Anastasia,

          The person having problems with signup had an email address on btinternet.com, and the date and time was:

          On 25/01/2019 13:10,[ MH emailed the admin account as follows: ]   
          I am having problems with joining your organisation.
          Three times I have gone though the whole set up procedure
          and the message comes up telling me that I will get an email
          and then I can verify my email address. Then nothing there
          is no email from you.

           

          I have not had other such problems reported recently with signup.

          Hope this helps.

          Annabel

          • Hi!

            Thank you so much! This info will help us in resolving the issue. 

            Best regards,

            The NING Team

This reply was deleted.
 

Some interesting articles related to community management, digital marketing etc. could be found in our digest. Don't hesitate to leave a feedback so we would know that we should continue :-)

Latest Activity

Myron Dewey updated their profile
15 hours ago
Bizz replied to Bizz's discussion
Tip: PROFILE THEMES
"Thanks buddy, yep moved onto the layouts now and have added page sizes now so users can choose how…"
yesterday
Annabel Gregory replied to Bizz's discussion
GETTING REALLY FRUSTRATED WITH THIS !!
"We are having the same problems here - also in the UK - we keep getting this pop-up"
yesterday
Bizz replied to kostasgr's discussion
RSS OFF..///--.ning_3...///
"Jfarrow has lot's of cool stuff for rss feeds etc, check him out as may be able to help"
Sunday
kostasgr replied to Bizz's discussion
GETTING REALLY FRUSTRATED WITH THIS !!
"Bizz ! .. we should all mention it .... and the internal RSS feeds do not work are all off ...and t…"
Sunday
Bizz replied to Bizz's discussion
GETTING REALLY FRUSTRATED WITH THIS !!
"Glad to see you added this to the forum as well so at least they know it's network wide and not jus…"
Sunday
kostasgr replied to kostasgr's discussion
RSS OFF..///--.ning_3...///

 
 
 
 
 
 
 
 
 
  
 
 
 "
Sunday
kostasgr replied to Bizz's discussion
GETTING REALLY FRUSTRATED WITH THIS !!
Sunday
kostasgr replied to Bizz's discussion
GETTING REALLY FRUSTRATED WITH THIS !!
"hi Bizz ..!!...And I have the same problem ... I have +++ and the RSS interiors do not work ... the…"
Sunday
Bizz posted a discussion
Whatever Ning has done or is doing is causing a lot of problems and it's getting really annoying. N…
Saturday
kostasgr posted a discussion
Hi !! ... does anyone know any code ?? Because they told me they did a renewal .. the ning ..and th…
Saturday
⚡JFarrow⌁ replied to Bizz's discussion
Tip: PROFILE THEMES
"great work Bizz... coming along nice!"
Friday
More…

Meanwhile, you can check our social media channels