NING cannot fix the search tool on my site

[Donna MacShoe]

I just read that our NING support staff is located in Kyiv and I feel terrible that I complained so much in the help chat.  I did not know they were in Ukraine. This being said, there is no reason for me to complain and I won't from this moment forward.  I will do what I can on my end and if they can help, great, but if not, it's okay.  They are in my daily prayers and I hope they all can stay safe.

If anyone can offer suggestions regarding my problems below, that would be great.  But as I just read, and agree, "it is just a website" which is not a big deal considering what Ukraine is going through.

Can anybody give guidance on the remaining issue below.  I fixed the social channel problem.

NING did sort of fix the "search by location" on my NING site, but it broke the entire search capability in doing so.  No one can search for anything at all, not members, or anything else for that matter.  We have the locations still there, but when we go to search for a member, it says "no member found" and "why not search for something else".

I am completely at my wit's end with 3.0 that I basically just migrated over less than two months ago, from 2.0 after 12 years.  So I am a loyal customer.  I am astounded at all of the issues in my site (but now I know why) and I don't remember much of the html I needed to learn for 2.0.

Anyone have any idea what I can do to get the search to work again in the members area, at the top of the site and also in chat?  Ning support says they cannot so it has to go up the chain to the techs but after learning their situation, I won't be such a complainer anymore.

Donna

blackhatladies.ning.com

[Alex - Rosas † Negras]

Donna MacShoe 

try using this URL blackhatladies.ning.com

 

change the settings and try, you are using this https://ladiesofthehat.org/ i think the problem here is it wasn't recorded well

[Donna MacShoe]

Hey Rosas!  Thank you for checking!   No matter what I do, it keeps flipping back to ladiesofthehat.org.  I suspect it has to be https because there is a sign in right away.  At least that is what I read.  I start off with blackhatladies.ning.com but it switches every time.  What settings are you referring to?  Maybe that is what I am doing wrong?

 

 

 

[Alex - Rosas † Negras]

I do a check now let's see if we can solve it

[Donna MacShoe]

I just contacted my registrar and it was NOT pointing to blackhatladies.ning.com  The registrar is changed it

 

 

 

 

[Alex - Rosas † Negras]

I have to enter the panel to check, I have no other solution