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NING ISSUE WITH SIGN UP FORM

So I have been trying to help out a fellow creator with adding my tip for adding themes for profiles and for the past few days been trying to figure out why his signup is not working. After removing the code and re-writing it in case it was that it still happens yet on my site it works with no issues. He contacted Ning but they said it was the code and the added questions which was the issue. Well it could not be that as all is working fine on my site.

Ok so I removed all my code from my site so it is clean of code and added a long set of choices like Rosas † Negras

And this is what I found, if you have a long sign up form when you go to part two to enter your name etc becuase it's a long form the top part you cannot get to so it causes the fail of the sign up becuase you cannot fill those parts in. There is a setting of 100% set against the body which is stopping the form scrolling up to the top. See the images below. So now we know it is nothinig to do with any code added but a problem in the code of Ning for the sign up form.

6994262898?profile=RESIZE_710x

 

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    • Hello!

      Thank you, we will definitely consider updating the theme here :) 

      Kind regards,
      The Ning Team

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