Current status of the Ning Platform is always available on the Ning Status Blog.

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February 6


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Max Ning Support replied to Bizz's discussion
NING ISSUE WITH SIGN UP FORM
"Hello!Thank you, we will definitely consider updating the theme here :) Kind regards,The Ning Team"
Nov 20, 2020
Max Ning Support replied to Cindy Dean Mccoy's discussion
Clearing Chat
"Hi Cindy,I totally understand your position!I will do everything that depends on me in order to make this functionality available.Regarding the "Delete a member" function and creating new conversations, I would recommend contacting our support…"
Nov 20, 2020
Max Ning Support replied to Kinga Incze's discussion
Monetization - fee questions
"Hi Kinga,
I'm sorry for the confusion. Surely, we have an agreement with Stripe and PayPal since these payment options are available.
I meant that we collect our 5% fee prior to the moment when you receive the payment to your card or PayPal.So there…"
Nov 20, 2020
Max Ning Support replied to Ana Massien's discussion
Pin to profiles/newsfeed and groups
"Hi Ana,Thank you for the clarification, you made it completely clear. We really appreciate the suggestion, thank you! Hopefully, it can be implemented in the nearest future.Kind regards,Max,The Ning Team"
Nov 20, 2020
Max Ning Support replied to Leon Chetty's discussion
Internal Communications
"Hi Leon,I will do my best to help you out!Unfortunately, I'm not really familiar with Workplace, but I'm going to check the features it offers. It would be great if you could provide me with more details on this. May I know what is the essential…"
Nov 17, 2020
Max Ning Support replied to Ana Massien's discussion
Pin to profiles/newsfeed and groups
"Hi Ana,
Bizz wrote a great explanation above! Thank you, Bizz :)
I agree, there is a way to perform that using the code snippet, but the easiest way is to add a content module with articles where you may have the important information. 
Anyway, this…"
Nov 17, 2020
Max Ning Support replied to Cindy Dean Mccoy's discussion
Clearing Chat
"Hi Cindy,
Indeed, I'm afraid that we do not have an option to clear the chat conversation. I'm really sorry for this inconvenience.
I think the only way would be deleting all the members from the conversation. You can do that in the settings.  Then,…"
Nov 17, 2020
Max Ning Support replied to Kinga Incze's discussion
Monetization - fee questions
"Hi Kinga,1) Yes, correct.a) Yes, Ning takes a 5% fee from each e-Commerce transaction.b) Here you can find Terms of Use. Paragraph #4 is about fees.c) We do not have an agreement with Stripe or Paypal. If you would use the e-Commerce, you'd need to…"
Nov 17, 2020
Max Ning Support replied to Anastasia_Ning_Support's discussion
Migration FAQ
"Hi Henry,

Yes, sure. During the migration, all the members will be transferred to a Ning 3.0 website.
Nevertheless, the Ning 2.0 website remains active, so we literarily make a duplicate of the original website. Once you're ready, it would be…"
Nov 2, 2020
Max Ning Support replied to Rosas † Negras's discussion
Ning Builder-impossible to work on and it doesn't work aspect answer from ning thanks
"Hi,Could you, please, specify what exactly you'd like to change?May I also have a screenshot of the error message that you receive?You may send me a private message or reply to this one.However, the most efficient way to solve it would be reporting…"
Oct 23, 2020
Max Ning Support replied to Bizz's discussion
Tip: Remove crop of group cover photo and set a bigger height while making them responsive
"Hi Cindy,
Please, make sure that this checkbox is enabled for the Group Hub in your Social Site Manager - Site & PagesScreenshot - https://take.ms/fv7I0
Then, you'd be able to add a cover photo to your group while editing the group…"
Oct 23, 2020
Max Ning Support liked Bizz's discussion Tip: Remove crop of group cover photo and set a bigger height while making them responsive
Oct 23, 2020
Max Ning Support replied to Anastasia_Ning_Support's discussion
Mention feature
"Hi Vander,Thank you for your feedback, we really appreciate it!
I would like to do apologize for so delayed response.Please, kindly note that all the suggestions have already been passed to our management and the Tech Team.I think that these are…"
Oct 23, 2020
Max Ning Support replied to Anastasia_Ning_Support's discussion
Mention feature
"Hi, AsilThank you for your question!
I'm really sorry for such a delay. Please, accept our apologies!
I'm afraid that currently, we do not have a technical possibility to implement that. The Activity Feed feature has pretty different functions. Yes,…"
Oct 23, 2020
Max Ning Support replied to Anastasia_Ning_Support's discussion
Mention feature
"Hi Ana,Thank you for your question! Yes, we've added this feature to our 3.0 platform.It means that all the 3.0 websites are currently supporting it. I'm afraid that the same feature won't be implemented for the Ning 2.0 platform.Unfortunately, it…"
Oct 23, 2020
Max Ning Support replied to Anastasia_Ning_Support's discussion
Mention feature
"Hi Ann,I'm sorry for so late response!
The on-screen notification is a great feature to implement. I think that it would be not so easy to implement it in a web application, but there should be a technical way of doing that. Thank you for your…"
Oct 23, 2020
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