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  • Rosas † Negras July 13, 2020 at 2:26am

    for the replay option on a video photo blog or discussions Ning Agent says I have to pay an additional fee ... ???

  • Rosas † Negras July 13, 2020 at 2:32am

    6837834661?profile=RESIZE_930x

  • Bizz July 13, 2020 at 12:32pm

    Hmm something wrong there my friend. All works on my sites with no problem. Has your network ran out of storage ?

    • Rosas † Negras > Bizz July 13, 2020 at 1:21pm

      6851903859?profile=RESIZE_584x6851909088?profile=RESIZE_584x6851914875?profile=RESIZE_584xthe photo of the agent that a said I have to pay for the option and this pisses me off beast my friend

      • Bizz > Rosas † Negras July 13, 2020 at 1:32pm

        The agent has got this wrong as that is what you pay for. Have you got it set that the option to reply it there ?

         

        • Rosas † Negras > Bizz July 13, 2020 at 2:29pm

          I waited two days ... and today the answer I have to pay ... I told him that I would have a discussion on the creators ... the story has changed ... as soon as possible our technician solves the situation. .. this me it makes you angry ... if he was a ning creator with no experience he had to pay..only problem for 3.0 for new ones ... you want something you pay and this is wrong

          • Anastasia_Ning_Support > Rosas † Negras July 17, 2020 at 9:24am

            Hello Alessandro!

            Please accept our apologies! While our team may request a payment for additional customization of your network, we never ask it for a default functionality that is already included in the standard subscription fee. 

            I believe there was some sort of misunderstanding, but in order to double-check can you please provide me with the reference number of the chat (in case you have it), or the date and name of the agent you spoke to. 

            Looking forward to your reply!

            Best regards,

            The NING Team

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